Awesome very detailed and helpful .good luck in your business. Thanks for your time and input. I had good experience with you and Ford ford.
Allan was awesome guy got me the best deal on F 150. I recommend him to anyone and the whole team is good people. Thanks guys !
I bought my Jeep from there. It was the smoothest purchase i ever made. Tom was delightful. He wasn’t pushy as some sales people you might encounter. I’ve had a few sales people I dealt with a few dealership prior to buying my car and I made my decision with Ford because of this experience( I have to mention Hamid at Subaru Dealership at Boundary is also great.). Tom is very informative and helpful. I can’t say enough good things about Tom and how professional him
and his management team was. Go with these guys if you want to have a piece of mind.
Pleasant experiance in purchasing my new vehicle.
The total experience of purchasing my new vehicle from Allan was enjoyable. Allan was very informative explaining thing and did not push for a sale allowing me to come to the decision that the car I wanted was the right vehicle for me. Every one else I dealt with at Key West Ford was also very friendly and helpful. All in all it was a pleasant experience and I would definitely do it again when the time comes.
Very pleasant car purchase experience with Peter
Found a car online, called in and scheduled an appointment with Peter. He got the car prepared before we arrived and got us a great deal. Highly recommend!
great guys. Rob set me up with a great truck, at a good price. when we were finishing, Ian came out and helped get the truck ready with paper work licence plates etc... Wes was a down to earth manager. I was impressed how these guys and everyone else in the sales department worked as a team. my truck was detailed perfectly. I would recommend this dealership to anyone looking for a new or used vehicle. I have certainly found the dealership that I would do business with in the future.
Alan was great to deal with quick to get the deal done the whole crew got me in and out in record time with no hassle
Jag answered all of our questions and was helpful in working with us to negotiate a price that was within our budget on a new vehicle.
this guys in keywest ford knows how to go above and beyond in terms of customer satisfaction. we purchased a vehicle last week and all within 3 hours everything was done. the guys are really time efficient. robert was there all theway from the start to explain everything we need to know about the vehicle. he was very friendly. michelle was the best in getting us approved for the loan as well as finding the best rates for us. you will just notice the entire office staff working closely in a very happy environment.
(Posted on Aug 24, 2017 at 10:07AM by Michelle Bogle)
Getting your Ford’s oil changed is an essential maintenance item, yet many drivers often forget to keep up with this service or they delay it indefinitely. The problem with missed or skipped oil changes is that it can decrease your car or truck’s performance, and it can lead to engine damage, which is very costly to repair.
That’s why at Key West Ford, we encourage all of our service customers to listen to their vehicles and to book an appointment for an oil change when the IOLM (short for Intelligent Oil-Life Monitor) displays a message on the instrument cluster.
This smart technology is more than just a simple oil quality sensor. Rather, it’s a software based, algorithm-driven device that uses various operating conditions of the engine to determine when the oil needs changing. Certain driving habits can affect the life of the oil, as well as driving conditions, such as temperature and extreme terrain. Lighter, more moderate driving conditions and temperature will require less frequent oil changes and maintenance, while more severe driving conditions will require more frequent oil changes and maintenance.
Of course, if you don’t have IOLM on your older model year Ford vehicle, you can still check the quality of your oil by using the dipstick. Better yet, leave it up to our service experts at Key West Ford by booking your car or truck in for a maintenance inspection.
To learn more, contact us today to speak with an advisor.
(Posted on Aug 16, 2017 at 10:53AM by Michelle Bogle)
When you decided to purchase your Ford car or truck, you made a smart choice – you bought a quality product that has been engineered for longevity and driving excellence for as long as you plan to keep your vehicle.
And at Key West Ford, we want to help you keep your car or truck running its best, so you can enjoy it for many years to come. That’s why we offer Ford Service.
When you choose to service your vehicle at our dealership, you can trust that our factory-trained Technicians know your Ford best! They have the right tools to diagnose any problem and the right parts on hand to fix it right the first time. This includes Genuine Ford and Motorcraft parts, which are designed especially for your vehicle for the best fit, durability and performance.
Here’s our Ford Service ambassador, Dwayne Johnson, with more:
When it comes to caring for your Ford, don’t take your vehicle to just any mechanic. Choose our Service Department for the best people, parts and know-how.
To schedule your next maintenance appointment, contact us today.
(Posted on Aug 8, 2017 at 12:58PM by Michelle Bogle)
Every time you get behind the wheel to drive, your engine is working hard to keep your car or truck in motion. And, with so many parts working together under the hood, your engine gets hot – very hot.
However, the oils inside your engine keep the combustion chamber cool, which allows the components to function at their best, while also ensuring that carbon and other harmful materials don’t build up in the engine.
Having said that, your engine is not going to perform well if its oil is dirty. Oil filters keep contaminants out, but if your filter is clogged, filthy or old, particles can get into your engine, which can lead to damage and poor fuel economy. In extreme cases, this can also result in engine failure.
To avoid an expensive repair, it’s better to invest in a fresh oil filter every time you change your oil. This is a very cost-effective and smart way to treat your Ford’s engine right, and to prevent a serious breakdown from happening in the future.
While we perform your oil and filter service, our Technicians will also take the time to inspect the rest of your vehicle to ensure that your Ford car or truck is running safety, in top condition and not behind on any regularly scheduled maintenance.
To learn more about the importance of changing your oil filter, contact our Service Department at Key West Ford to speak with an advisor.
(Posted on Aug 3, 2017 at 11:18AM by Michelle Bogle)
Don’t wait until you hear squealing, squeaking or grinding to inspect your brakes.
By the time these sounds make themselves known, the damage has been done, likely to the rotors, which are a key component of your braking system.
Rather, make it a point to have your brakes inspected at regularly scheduled intervals, like when you are having your oil changed. This process won’t add a lot of time to your already planned maintenance visit. Instead, a quick inspection can help detect any issues with your brakes, which can be addressed proactively before any real damage can set in.
Your Technician will look for things like brake pad wear, cracked rotors, contaminated brake linings, leaks in the brake system, air in the lines, calipers in need of servicing, and other issues like warping or pitted rotors. If you do require replacement brake parts, our Ford Service experts can recommend the right parts for your vehicle, including our Genuine Ford or Motorcraft brake parts. Both brands are designed with your Ford vehicle in mind for the best fit, performance and longevity.
To learn more about the importance of regular brake inspections, please contact our Service Department today to speak with an advisor. If you are overdue for your next maintenance appointment, call us at Key West Ford in New Westminster, B.C. to book your next visit.
(Posted on Jul 17, 2017 at 12:19PM by Michelle Bogle)
When was the last time you had the tires rotated on your Ford car, truck or SUV? If it’s been longer than 12,000 km, you are well overdue!
Tire rotations are so much more than moving tires around to different wheel positions on your vehicle. They also ensure that the rubber wears evenly and maintains optimal traction, thus extending the life of your tires and keeping you safe on the roads. Plus, when you keep up with regular rotations, you maintain your tire manufacturer’s warranty, which is very important.
Watch here for more:
So, when should you have your tires rotated? The rule of thumb is every 8,000 to 12,000 km, or as stated in your Ford’s Owner Guide. Any longer than that and you risk shortening the life span of your rubber or experiencing a failure.
To book your tire rotation, please contact our Service Department at Key West Ford in New Westminster, B.C. Before we rotate your tires, our factory-trained Technicians will also inspect your rubber and, if you require a replacement, we’ll happily recommend the best options to suit your budget, vehicle and driving habits.
(Posted on Jul 17, 2017 at 11:46AM by Michelle Bogle)
For most B.C. drivers, air conditioning is a necessity, not a luxury. As the weather starts to sizzle, a cool vehicle interior is an absolute must when ensuring a comfortable driving experience.
But, over time, A/C systems can lose their cool and blow warm or hot air inside the cabin. That’s usually a sign of low refrigerant, a leak in the climate system components, a faulty cooling compressor, a dirty cabin air filter or something worse.
The best way to avoid these troubles is by having your Ford’s A/C system inspected yearly – preferably before summer’s arrival. Watch here for more:
If your Ford car or truck is giving you the sweats, book an appointment with our Service Department for a complete A/C inspection. If we find that certain components need to be replaced to ensure optimal performance of your car’s cooling system, our Ford Service Experts can handle those for you on the spot, so that you can get back on the road again – quickly and comfortably.
(Posted on Jul 11, 2017 at 12:17PM by Michelle Bogle)
The housesitter is booked, the vacation itinerary is complete, your bags are packed and the whole family is ready to hit the open road on their summer trip.
But, wait a second – your car won’t start.
How can that be…?
Is the battery dead…?
Oh darn – it is! All that hard starting and slow cranking make sense now...
Don’t let this be you this summer. Before you set out on your summer road trip, make an appointment at Key West Ford to have your battery inspected. It can save you from an unexpected failure when you least expect it.
In fact, when you come in for your service appointment, not only will our Ford-trained Technicians test your vehicle’s battery to ensure that it’s in good working order, but we’ll also perform a visual inspection of your battery and its connections to look for signs of wear. If you do require a replacement, we can recommend the best option for your Ford car or truck and install it for you on the spot. It’s that easy.
(Posted on Jun 30, 2017 at 05:04PM by Michelle Bogle)
As the mercury climbs, the hot temps of summer can amplify the effects of daily driving on your Ford car or truck. Rather than risk a heat-related breakdown or an unexpected repair, here are some summer car care tips to remember:
Keep Your Engine Cool
High outdoor temperatures can cause your engine to overheat, so it’s no wonder that overheated motors are the main cause of summer breakdowns. That’s why it’s key to watch your Ford’s coolant levels and to top them up as needed.
Get Your A/C Inspected
While it’s essential to keep your engine cool, it’s also important to keep the interior of your vehicle at a comfortable temperature. Rather than risk your A/C failing on the hottest day of summer, get it inspected in late spring to ensure that it’s in top working condition for the warmer months.
Replace Your Windshield Wipers
Your windshield wipers should be replaced every six months – usually at the beginning of winter and the beginning of summer. If you skip this easy and inexpensive maintenance item, you severely decrease your visibility on the roads, which is also a safety concern. Rather, swap out your blades for a fresh set and top up your washer fluid as well – it takes just a few minutes of your time!
Up Your Oil Change Frequency
If you have long road trips on the summer bucket list, plans to tow a boat or trailer, or know that you’ll be taking shorter car rides in greater frequency, you need to up your oil change frequency according to your vehicle’s elevated maintenance schedule. Not sure what that looks like? Our Service Advisors can advise you of the preferred intervals.
Check Your Tire Pressure
As temperatures rise, your tires are at a greater risk for a blowout. This makes monitoring pressure levels critical in the summer months. Most Fords are equipped with TPMS, which monitors the pressure for you, but it’s also smart to manually check your tire pressure once a month using a traditional tire gauge.
Get road trip ready! To book your summer maintenance appointment, contact our Service Department today or stop by Key West Ford in New Westminster, B.C. to speak with an advisor.
(Posted on Jun 27, 2017 at 11:36AM by Michelle Bogle)
Summer has officially descended upon the Lower Mainland and with that comes the promise of fun family road trips, getaways with friends and other exciting adventures – both near and far.
To make sure that your Ford is road-ready, it’s a smart idea to have a summer vehicle inspection completed on your car or truck to ensure its components and systems are in top working order. And, the best place to do that? At Key West Ford, of course!
During your visit, our service experts will complete a comprehensive, multi-point inspection on your vehicle and take care of any maintenance or repairs that require immediate attention. We’ll also advise you of any upcoming services that your Ford might need, so that you can prepare for those in the coming months.
Here’s a closer look at some of the automotive services that we offer:
• Oil and filter change
• Scheduled maintenance
• Tire replacement and service
• Brake pad and shoe replacement
• Air conditioning service
• Engine service
• Multi-point inspection
• All-wheel drive and 4x4
• Automatic transmission
• Engine cooling and cabin heating
• Steering and suspension
• Charge, start or battery service
• Wheel alignment
• Anti-Lock Brake System
• Factory-Authorized Systems Check
• And, so much more!
To book your appointment, call our dealership today or stop by and visit us at 301 Stewardson Way. Happy summer travels!
(Posted on Jun 8, 2017 at 07:18AM by Michelle Bogle)
Spending a little on regular maintenance can go a long way towards preventing major damage to your vehicle. But, if you don't keep up with this maintenance, you risk damaging important vehicle components and paying for costly repairs:
Replacing your engine comes with an expensive price tag and can be caused by several things, like a broken timing belt, failed fuel or water pump, broken rod, broken alternator, damaged valve, etc. Regularly scheduled maintenance can ward off these issues, saving you a bundle in engine replacement costs.
Wear and tear on a transmission can happen if you have extreme driving habits, tow excessive loads or don't keep up with regular transmission fluid maintenance. Like the engine, a failed transmission is an expensive fix – one that could be avoided with regular service.
Catalytic Converter Damage
Your catalytic converter is the component of your exhaust system that reduces the amount of harmful pollutants in your exhaust. If it fails, it’s likely because you’ve ignored another problem under your hood, like a poorly tuned engine, misfiring spark plugs or a faulty oxygen sensor.
Over time, your brake pads and shoes wear out from friction and need to be replaced. It’s important to avoid getting to the metal-to-metal point, which can severely damage your rotors or drums and lead to an expensive repair bill.
Don't leave your Ford's maintenance until it's too late! To book your next service appointment, please contact our dealership to speak with an advisor.