Fantastic deal and service on purchasing used vehicle
I was looking for good quality used car for my daughter who is attending University. Found car that she liked in excellent condition at Key West Ford dealership in New Westminster. Received fantastic deal from Jag who followed through with a minor servicing item before delivery. Jag was courteous to our family and pleasure to deal with. We appreciated keeping us apprised of detail and items through follow up.
Great and friendly dealership of which I would strongly recommend to anyone looking for a car to purchase.
Was a nice day a good deal and will go back in the near for another good deal!
Had a nice follow up and much liked.
Murray and Judy foley
Helpful and Courteous
Informative and helpful, no hassle with being able to test drive various vehicles and get a feel for differences, etc. Accommodating to help make sure we got everything we were looking for in a vehicle
I couldn't be happier with my experience at Key West. Ivan and Allan answered all my questions and were an absolute pleasure to deal with. Love my new truck and the great service I received.
Awesome team of people...!!
Every single person of this dealership is so outstanding in his work.
Thanks jag for getting me my dream car...!!#Mustang 2018
Fastest dealing ever!!!:)
I just purchased a new truck from Key West. Robert Vanoverschot and Ivan Matulik actually made the process a pleasure. They listened to what I wanted, showed me some options across various price points, and then worked to get the perfect vehicle for me. No pressure, no up-sale, honest and I walked out knowing I got a good deal.
Nothing less than awesome!
Allan helped me out so much and went way out of his way to make sure that by the time I got to the dealership everything was ready to go after choosing my car, I couldn't be happier with the service and the product! Thank you so much for everything I'll be recommending you to everyone I know trying to get into a vehicle!
Allan helped us with getting the Ecosport and both my wife and I had a great experience with Allan he is easy to talk to and helpful.
first car buy
helpful and understanding, willing to do what it takes to get you out the door happy.
Made our offer work, insurance guy was harder to talk with but overall experience was very good
(Posted on Oct 31, 2017 at 08:59PM by Michelle Bogle)
Whether we want to accept it or not, winter is headed its way to the Lower Mainland. And while you’re digging out hats, boots and warm coats for yourself, you should also consider the needs of your Ford car or truck.
This includes purchasing and installing winter tires on your vehicle.
While we may not get covered in snow each year, we do deal with our fair share of precipitation in New Westminster. As the temperature drops, this causes summer and all-season tires to lose their traction and control on slick roads, especially once it hits 7 degrees Celsius. This is also the temperature where winter tires kick into performance, thanks to the special rubber compounds that are designed to improve surface grip.
Rather than risk your safety (and those around you) this season, consider speaking with one of our knowledgeable Service Advisors regarding your winter tire needs. We’ll help you select the right type of rubber to suit your driving habits, road conditions and budget, plus we can install them for you too.
To learn more, please contact our Service Department today to book your appointment or visit us anytime at 301 Stewardson Way to inquire about special promotions on winter tire packages.
(Posted on Oct 23, 2017 at 05:00AM by Michelle Bogle)
The rubber on your four tires is what connects your Ford to the road and, if not properly maintained, can affect your vehicle’s ride quality, traction and safety. Your tires have an important job, that’s for sure!
That’s why it’s critical to always keep up with your regular maintenance and repairs to reduce unnecessary tire wear and to improve your vehicle’s handling and fuel economy.
Here are some tips to keep in mind:
1.Have your Ford’s alignment checked (on all four tires) at least once a year or when you notice any signs of improper handling or uneven wear. Our Technicians can adjust the camber, caster, toe and thrust angle to help remedy the problem.
2.Always request a wheel alignment when you purchase a new set of tires to extend the life of the rubber.
3.Once a month, check the inflation pressure on all four tires, plus the spare. If it is too low or too high, be sure to adjust it to the recommended pressure.
4.Follow the service interval in your Owner’s Guide for tire rotations and opt to have your wheels balanced at the same time to reduce wear on shock absorbers and struts.
5.When servicing or installing new tires, inspect your vehicle’s Tire Pressure Monitoring System (TPMS) at the same time to ensure proper function.
Want to learn more?
Please contact our Service Department at Key West Ford to book your next maintenance appointment. Our experts will ensure that your tires are in great condition and we can even recommend and install replacement tires should your car, truck or SUV require a new set.
(Posted on Oct 20, 2017 at 05:00AM by Michelle Bogle)
Your Ford’s starting and charging systems are important components of your vehicle, as they ensure dependable and reliable operation each time you get behind the wheel.
This includes your battery. Its job is to store electrical energy, which the starter converts into a mechanical force to turn the engine on. If the battery is dead or not functioning as it should, your vehicle won’t get very far.
What Causes Wear?
There are four common causes of battery wear:
1.Driving habits, such as frequent engine on/off cycles
2.Extreme weather conditions, mainly in the winter and summer
3.Usage and vehicle age
4.Excessive electrical draw, like from in-vehicle entertainment systems
What to Look For?
Here is a list of battery failure warning signs. If you experience any of these issues, it’s best to bring your vehicle in for a service inspection:
•Dim headlights and interior lights
•Illuminated Check Engine and/or Battery Light
•Accessories fail to operate
•Car doesn’t start or starts slow
•Engine whines or squeals when running
Trust Our Service Experts
At Key West Ford, our factory-trained Technicians can help you keep your battery operating in optimal condition, or recommend a replacement should you need a new battery.
(Posted on Oct 16, 2017 at 05:00AM by Michelle Bogle)
The steering and suspension systems in your Ford vehicle are key safety systems that relate to your car or truck’s handling and ride quality. Over time, these components begin to wear out and require replacement.
As such, regular inspections are required at least once a year (in conjunction with a wheel alignment) to look for signs of wear.
What Causes Wear?
Factors that affect wear can include your:
•Operating conditions (i.e. potholes)
•Type of steering and suspension system
•Frequency of regular maintenance
Of course, if you are an “extreme driver” (i.e. one that drives on tough terrain in dusty, dirty, stop-and-go and/or hot conditions), you may find that your steering and suspension systems need component replacements more frequently, compared to someone who does light commuting.
What to Look For?
If you notice that your Ford pulls to one side, has uneven tire wear, is loud, vibrates, bounces or loses control, you need to bring your vehicle in for an inspection right away, as these are key warning signs of a suspension or steering issue. If left unfixed, you risk having an expensive repair down the road, which is never a pleasant surprise.
Book Your Inspection Today
To learn more, contact our Service Department to speak with an advisor or to schedule your next maintenance visit. Fall appointments are booking up quickly, so don’t delay!
(Posted on Oct 13, 2017 at 10:05AM by Michelle Bogle)
Windshield wiper blades are a key service item on Ford cars and trucks, but many B.C. drivers fail to replace them often enough.
Did you know that wipers should be changed every six months? The reason being is that the blades are made from rubber and deteriorate over time, becoming hard, brittle and prone to breakage. When this happens, the wipers aren’t capable of properly cleaning a windshield, let alone providing clear visibility.
Rather than risk your safety in poor weather conditions, there are some warning signs to be mindful of. This Ford Service video explains more:
If your wipers are showing one or more warning signs, it’s time to replace them. Not sure where to go? Our knowledgeable Service Advisors and Technicians at Key West Ford can help! Not only will we recommend the right size of wiper blades to fit your vehicle, but we’ll even install them for you too.
For more information, contact our Service Department today to book your next maintenance appointment. Stay safe on the roads this fall!
(Posted on Oct 3, 2017 at 10:20AM by Michelle Bogle)
As a Ford owner, you know that you purchased a quality product when you bought your car or truck from our dealership. But, even expertly engineered vehicles need preventative maintenance to keep them running at their best. That’s why we offer Ford Service.
Our factory-trained Technicians have the knowledge, parts, diagnostics and know-how to care for your Ford. Using the service intervals outlined in your Owner’s Guide, we ensure that every part, system and component is maintained on a regular basis so that you always have great engine performance, exceptional fuel economy and a pleasant driving experience – one that is free from unexpected breakdowns.
Consider it a regular check-up for your vehicle. This short video from CarCare.org explains more:
To learn about preventative maintenance for your specific make and model of vehicle, contact our Service Department at Key West Ford to speak with an advisor. We will gladly book you in for your next scheduled visit for a time that’s convenient for you.
(Posted on Sep 29, 2017 at 05:00AM by Michelle Bogle)
Fall has finally arrived in New Westminster, B.C. and with it comes the promise of autumn hikes amongst the changing leaves, Thanksgiving road trips across the Lower Mainland, trick or treaters combing the streets of Vancouver, and many other fun festivities to ring in the new season.
It sure is an exciting time – and a busy one too! Before your schedule fills up with social commitments, consider booking an oil change at Key West Ford.
After all, a regular oil change is a very important part of proper car maintenance, but many drivers fail to keep up with this service. And the problem with missed or skipped oil changes is that it can decrease your vehicle’s performance, or worse – it can lead to engine damage, which is very expensive to repair.
Your Ford Owner’s Guide will outline the recommended service intervals for your particular make and model of vehicle. But, remember: if are an “extreme driver” (meaning you often drive in dusty or hot climates, stop-and-go traffic, or haul heavy loads), you’ll need to space your oil changes closer together. Better yet, if your Ford is equipped with an Intelligent Oil-Life Monitor (IOLM), it’ll alert you to your next required oil change, taking the guesswork out of this important service.
To learn more about your maintenance intervals or to schedule your next service appointment, contact Key West Ford today to speak with an advisor. Our factory-trained Technicians will get your car or truck in tip-top shape so you can enjoy autumn to its fullest!
(Posted on Sep 27, 2017 at 06:48AM by Michelle Bogle)
Just like you change your furnace's air filter in the fall, you need to give the same attention to your vehicle.
In the summer months, your car’s engine air filter collects dirt, debris and even bugs. Its job is to keep these harmful particles from entering the engine’s cylinders, allowing for optimal performance. When the filter becomes plugged, air pressure drops and your car's fuel economy, power and emissions begin to deteriorate. The longer you leave the dirty filter in place, the worse your vehicle's performance will get.
This video explains more:
That’s why we always recommend that you change your engine air filter as outlined in your Owner’s Guide, but especially in the fall.
To do so, all you need to do is book an appointment at our Service Department here at Key West Ford. Our factory-trained Technicians will change your filter and inspect the rest of your vehicle to ensure that your Ford car or truck is running safety, in top condition and not behind on any regularly scheduled maintenance.
To learn more about the importance of changing your engine air filter, contact us today to speak with an advisor.
(Posted on Sep 15, 2017 at 05:00AM by Michelle Bogle)
Grinding, shrieking, squealing, grabbing – if you are experiencing any of these warning signs when you apply pressure on your brakes, it’s time to bring your car or truck in for service. After all, you want your vehicle’s braking system to be in top condition to handle the wet, slick road conditions this fall.
And when it comes to your Ford’s brakes, don’t just trust any mechanic; leave your maintenance and repairs to our service experts at Key West Ford.
Our factory-trained Technicians use precise diagnostic equipment and premium Genuine Ford and Motorcraft parts to ensure that your brakes are responsive and ready to stop when you need them to.
With each inspection, we’ll assess your brake pads, shoes, rotors, drums, lines, hoses, calipers and backing plates to ensure that your vehicle is in top working order. We’ll also record measurements of your brake pads and shoes, so you can plan for any upcoming repairs.
If you do require a replacement, we’ll recommend the right parts for your vehicle so it can be fixed right the first time. It’s our promise to you.
To learn more about our brake services and inspections, please contact Key West Ford to speak with an advisor. Fall appointments are booking up fast, so don’t delay!
It’s important to properly maintain the components around your battery. Make sure cables, posts and fasteners are in good shape and check battery connections to confirm they are clean and tight. Use a stiff wire brush to clean off any corrosion or rust.
Concerned about your battery?
At Key West Ford, our Ford-trained Technicians will test your vehicle’s charging system at every service so that you won’t be inconvenienced by an unexpected breakdown. We’ll also perform a visual inspection of your battery and its connections to look for signs of wear. If you do require a replacement, we can recommend the right battery to suit your vehicle and install it on the spot.
To book your next maintenance appointment, contact our Service Department today. Fall appointments are filling up, so don't delay!