Awesome very detailed and helpful .good luck in your business. Thanks for your time and input. I had good experience with you and Ford ford.
Allan was awesome guy got me the best deal on F 150. I recommend him to anyone and the whole team is good people. Thanks guys !
I bought my Jeep from there. It was the smoothest purchase i ever made. Tom was delightful. He wasn’t pushy as some sales people you might encounter. I’ve had a few sales people I dealt with a few dealership prior to buying my car and I made my decision with Ford because of this experience( I have to mention Hamid at Subaru Dealership at Boundary is also great.). Tom is very informative and helpful. I can’t say enough good things about Tom and how professional him
and his management team was. Go with these guys if you want to have a piece of mind.
Pleasant experiance in purchasing my new vehicle.
The total experience of purchasing my new vehicle from Allan was enjoyable. Allan was very informative explaining thing and did not push for a sale allowing me to come to the decision that the car I wanted was the right vehicle for me. Every one else I dealt with at Key West Ford was also very friendly and helpful. All in all it was a pleasant experience and I would definitely do it again when the time comes.
Very pleasant car purchase experience with Peter
Found a car online, called in and scheduled an appointment with Peter. He got the car prepared before we arrived and got us a great deal. Highly recommend!
great guys. Rob set me up with a great truck, at a good price. when we were finishing, Ian came out and helped get the truck ready with paper work licence plates etc... Wes was a down to earth manager. I was impressed how these guys and everyone else in the sales department worked as a team. my truck was detailed perfectly. I would recommend this dealership to anyone looking for a new or used vehicle. I have certainly found the dealership that I would do business with in the future.
Alan was great to deal with quick to get the deal done the whole crew got me in and out in record time with no hassle
Jag answered all of our questions and was helpful in working with us to negotiate a price that was within our budget on a new vehicle.
this guys in keywest ford knows how to go above and beyond in terms of customer satisfaction. we purchased a vehicle last week and all within 3 hours everything was done. the guys are really time efficient. robert was there all theway from the start to explain everything we need to know about the vehicle. he was very friendly. michelle was the best in getting us approved for the loan as well as finding the best rates for us. you will just notice the entire office staff working closely in a very happy environment.
(Posted on Oct 13, 2017 at 10:05AM by Michelle Bogle)
Windshield wiper blades are a key service item on Ford cars and trucks, but many B.C. drivers fail to replace them often enough.
Did you know that wipers should be changed every six months? The reason being is that the blades are made from rubber and deteriorate over time, becoming hard, brittle and prone to breakage. When this happens, the wipers aren’t capable of properly cleaning a windshield, let alone providing clear visibility.
Rather than risk your safety in poor weather conditions, there are some warning signs to be mindful of. This Ford Service video explains more:
If your wipers are showing one or more warning signs, it’s time to replace them. Not sure where to go? Our knowledgeable Service Advisors and Technicians at Key West Ford can help! Not only will we recommend the right size of wiper blades to fit your vehicle, but we’ll even install them for you too.
For more information, contact our Service Department today to book your next maintenance appointment. Stay safe on the roads this fall!
(Posted on Oct 3, 2017 at 10:20AM by Michelle Bogle)
As a Ford owner, you know that you purchased a quality product when you bought your car or truck from our dealership. But, even expertly engineered vehicles need preventative maintenance to keep them running at their best. That’s why we offer Ford Service.
Our factory-trained Technicians have the knowledge, parts, diagnostics and know-how to care for your Ford. Using the service intervals outlined in your Owner’s Guide, we ensure that every part, system and component is maintained on a regular basis so that you always have great engine performance, exceptional fuel economy and a pleasant driving experience – one that is free from unexpected breakdowns.
Consider it a regular check-up for your vehicle. This short video from CarCare.org explains more:
To learn about preventative maintenance for your specific make and model of vehicle, contact our Service Department at Key West Ford to speak with an advisor. We will gladly book you in for your next scheduled visit for a time that’s convenient for you.
(Posted on Sep 29, 2017 at 05:00AM by Michelle Bogle)
Fall has finally arrived in New Westminster, B.C. and with it comes the promise of autumn hikes amongst the changing leaves, Thanksgiving road trips across the Lower Mainland, trick or treaters combing the streets of Vancouver, and many other fun festivities to ring in the new season.
It sure is an exciting time – and a busy one too! Before your schedule fills up with social commitments, consider booking an oil change at Key West Ford.
After all, a regular oil change is a very important part of proper car maintenance, but many drivers fail to keep up with this service. And the problem with missed or skipped oil changes is that it can decrease your vehicle’s performance, or worse – it can lead to engine damage, which is very expensive to repair.
Your Ford Owner’s Guide will outline the recommended service intervals for your particular make and model of vehicle. But, remember: if are an “extreme driver” (meaning you often drive in dusty or hot climates, stop-and-go traffic, or haul heavy loads), you’ll need to space your oil changes closer together. Better yet, if your Ford is equipped with an Intelligent Oil-Life Monitor (IOLM), it’ll alert you to your next required oil change, taking the guesswork out of this important service.
To learn more about your maintenance intervals or to schedule your next service appointment, contact Key West Ford today to speak with an advisor. Our factory-trained Technicians will get your car or truck in tip-top shape so you can enjoy autumn to its fullest!
(Posted on Sep 27, 2017 at 06:48AM by Michelle Bogle)
Just like you change your furnace's air filter in the fall, you need to give the same attention to your vehicle.
In the summer months, your car’s engine air filter collects dirt, debris and even bugs. Its job is to keep these harmful particles from entering the engine’s cylinders, allowing for optimal performance. When the filter becomes plugged, air pressure drops and your car's fuel economy, power and emissions begin to deteriorate. The longer you leave the dirty filter in place, the worse your vehicle's performance will get.
This video explains more:
That’s why we always recommend that you change your engine air filter as outlined in your Owner’s Guide, but especially in the fall.
To do so, all you need to do is book an appointment at our Service Department here at Key West Ford. Our factory-trained Technicians will change your filter and inspect the rest of your vehicle to ensure that your Ford car or truck is running safety, in top condition and not behind on any regularly scheduled maintenance.
To learn more about the importance of changing your engine air filter, contact us today to speak with an advisor.
(Posted on Sep 15, 2017 at 05:00AM by Michelle Bogle)
Grinding, shrieking, squealing, grabbing – if you are experiencing any of these warning signs when you apply pressure on your brakes, it’s time to bring your car or truck in for service. After all, you want your vehicle’s braking system to be in top condition to handle the wet, slick road conditions this fall.
And when it comes to your Ford’s brakes, don’t just trust any mechanic; leave your maintenance and repairs to our service experts at Key West Ford.
Our factory-trained Technicians use precise diagnostic equipment and premium Genuine Ford and Motorcraft parts to ensure that your brakes are responsive and ready to stop when you need them to.
With each inspection, we’ll assess your brake pads, shoes, rotors, drums, lines, hoses, calipers and backing plates to ensure that your vehicle is in top working order. We’ll also record measurements of your brake pads and shoes, so you can plan for any upcoming repairs.
If you do require a replacement, we’ll recommend the right parts for your vehicle so it can be fixed right the first time. It’s our promise to you.
To learn more about our brake services and inspections, please contact Key West Ford to speak with an advisor. Fall appointments are booking up fast, so don’t delay!
It’s important to properly maintain the components around your battery. Make sure cables, posts and fasteners are in good shape and check battery connections to confirm they are clean and tight. Use a stiff wire brush to clean off any corrosion or rust.
Concerned about your battery?
At Key West Ford, our Ford-trained Technicians will test your vehicle’s charging system at every service so that you won’t be inconvenienced by an unexpected breakdown. We’ll also perform a visual inspection of your battery and its connections to look for signs of wear. If you do require a replacement, we can recommend the right battery to suit your vehicle and install it on the spot.
To book your next maintenance appointment, contact our Service Department today. Fall appointments are filling up, so don't delay!
(Posted on Sep 9, 2017 at 05:00AM by Michelle Bogle)
It's easy to forget that wiper blades are a safety feature on your Ford until you’re caught in heavy rain or snow, or you can’t see out your window because it’s covered in dirt or condensation. By then, you could be asking for trouble, as most collisions are a result of poor visibility.
Instead of putting yourself at risk, it’s important to replace your wiper blades every six months.
This is the ideal timeframe, as dirt, debris and road grime wear down wiper blades, and sunlight breaks down the rubber. Plus, if you wait too long to replace, the metal arms could rub against the glass and scratch your windshield, which is far more expensive to repair versus replacing your wiper blades.
Not sure if your car or truck is due? If so, contact our Service Department. At Key West Ford, we inspect wiper blades and arms on each vehicle in for maintenance, so you can see better, especially in poor weather conditions this fall.
If you need a replacement, our knowledgeable Service Advisors and Technicians can recommend the right set of wiper blades to fit your vehicle and even install them for you.
To learn more, call us today to book an appointment. We're here to help!
(Posted on Sep 7, 2017 at 02:06PM by Michelle Bogle)
Whether we want to believe it or not, summer is winding down and autumn is about to make its colourful appearance. And with that comes cooler temperatures, wet roads, fallen leaves and possibly even frost warnings.
If your tires are running low on tread, this could spell trouble in bad weather situations. That’s why we recommend that all Key West Ford customers inspect their tires at least once a month (or before embarking on a long road trip) to look for signs of tire wear.
An easy way to do this is by completing a quarter test. Here’s how:
1.Hold a quarter between your thumb and forefinger with the quarter head facing down.
2.Select a point on your tire where the tread appears to be the lowest. Insert the figurehead first into one of the grooves.
3.If the top of the figurehead is covered by tread, you're driving with a safe amount of tread. If your tread gets below that (approximately 1.5 mm), your tread life is reduced.
Most tire brands also come with built-in tread wear indicators as part of their construction. If these indicators are worn, then it’s time to replace your tires – and soon.
Want to learn more?
Please contact our Service Department at Key West Ford to book your next maintenance appointment. Our experts will ensure that your tires are in great condition and we can even recommend and install replacement tires, should your car, truck or SUV require a new set. Call us today!
(Posted on Aug 31, 2017 at 08:42PM by Michelle Bogle)
Every Ford car, truck or SUV comes with a detailed maintenance schedule that has been carefully designed for your vehicle's safety, performance and optimal fuel efficiency. Following this guideline will not only help you keep your new car feeling alive, but it also maintains your warranty.
Before taking your Ford to just any mechanic, allow our Service Experts to help you stay on top of your regular maintenance. We have the diagnostic tools, parts and know-how to ensure that your vehicle is maintained – and maintained on time – so that you can experience maximum driving enjoyment for many years to come.
Here’s a sampling of the services we offer:
•Oil and filter change
•Tire replacement and tire service
•Brake pad and brake shoe replacement
•Air conditioning service
•All-wheel drive and 4x4 service
•Engine cooling and cabin heating
•Steering and suspension
•Charge, start or battery service
•Anti-lock brake system
•Factory-authorized systems check
•And so much more
To learn more about your Ford’s specific maintenance schedule, be sure to read your Owner’s Guide or contact our dealership to speak with a Service Advisor. From there, we can book you in for your next scheduled maintenance visit for a time that’s convenient for you. Call us today!
(Posted on Aug 29, 2017 at 07:12PM by Michelle Bogle)
Proper wheel alignment is critical when it comes to keeping your Ford car or truck safe and happy on the road. However, it’s also one of the most overlooked vehicle issues. We see it time and time again in our Service Department – drivers whose cars are wildly misaligned (and showing all the signs), yet they are unaware of how easy it is to fix.
Not sure what to look out for? Here are four classic signs of alignment troubles:
1.Off-centered steering wheel: If you’re driving down a level road, your steering wheel should be sitting close to perfectly straight and it should also return to center after each turn. If not, your alignment needs correcting.
2.Vehicle pull: If you’re driving along a flat surface and you notice your vehicle pulling to the left or right, this is a telltale sign that your alignment is out of whack, plus it’s a safety concern too.
3.Abnormal tire wear: A properly aligned vehicle should have even tire wear across all four tires. However, if you notice wear on the inside or outside edges, or feathering and scalloping, that means your alignment needs adjusting.
4.Loose handling: If the steering in your car feels loose or unstable, one of the possible causes is poor wheel alignment. This can be felt as wandering all over the road when driving, or the car feeling very loose and sloppy around corners.
This video shares more helpful tips:
If you are experiencing any of these warning signs, a proper wheel alignment can easily improve your vehicle’s drivability. To book an appointment with our Service Department, please contact us at Key West Ford in New Westminster, B.C.