Fantastic deal and service on purchasing used vehicle
I was looking for good quality used car for my daughter who is attending University. Found car that she liked in excellent condition at Key West Ford dealership in New Westminster. Received fantastic deal from Jag who followed through with a minor servicing item before delivery. Jag was courteous to our family and pleasure to deal with. We appreciated keeping us apprised of detail and items through follow up.
Great and friendly dealership of which I would strongly recommend to anyone looking for a car to purchase.
Was a nice day a good deal and will go back in the near for another good deal!
Had a nice follow up and much liked.
Murray and Judy foley
Helpful and Courteous
Informative and helpful, no hassle with being able to test drive various vehicles and get a feel for differences, etc. Accommodating to help make sure we got everything we were looking for in a vehicle
I couldn't be happier with my experience at Key West. Ivan and Allan answered all my questions and were an absolute pleasure to deal with. Love my new truck and the great service I received.
Awesome team of people...!!
Every single person of this dealership is so outstanding in his work.
Thanks jag for getting me my dream car...!!#Mustang 2018
Fastest dealing ever!!!:)
I just purchased a new truck from Key West. Robert Vanoverschot and Ivan Matulik actually made the process a pleasure. They listened to what I wanted, showed me some options across various price points, and then worked to get the perfect vehicle for me. No pressure, no up-sale, honest and I walked out knowing I got a good deal.
Nothing less than awesome!
Allan helped me out so much and went way out of his way to make sure that by the time I got to the dealership everything was ready to go after choosing my car, I couldn't be happier with the service and the product! Thank you so much for everything I'll be recommending you to everyone I know trying to get into a vehicle!
Allan helped us with getting the Ecosport and both my wife and I had a great experience with Allan he is easy to talk to and helpful.
first car buy
helpful and understanding, willing to do what it takes to get you out the door happy.
Made our offer work, insurance guy was harder to talk with but overall experience was very good
(Posted on Dec 28, 2017 at 04:00AM by Michelle Bogle)
Keeping up with recall notices for your Ford car or truck is crucial, as it ensures the continuous and safe operation of your vehicle.
Typically, you’ll be notified of recalls in two ways – either you’ll receive a written notice from Ford Motor Company of Canada, Limited, or you'll receive a phone call or email from the dealership that you purchased your vehicle from.
And when you do receive information regarding a recall, it’s best to act on it right away. Oftentimes, it’s to address a relatively insignificant issue, such as windshield wiper malfunction, which requires a quick service appointment. If it’s a larger repair, you might need to leave your vehicle at the dealership, but those details can be worked out when you book your appointment.
If you feel that you might be behind on recalls, it is recommended that you call your dealership and ask a Service Advisor to run your vehicle identification number (VIN) through the system.
Remember: staying up to date on your Ford's maintenance needs has its rewards, as does servicing your vehicle at Key West Ford in New Westminster, B.C. To learn more, contact us today.
(Posted on Dec 27, 2017 at 04:00AM by Michelle Bogle)
There are a number of reasons why people need to store a vehicle. For some, they have a convertible or a sports car that they like to baby over the winter months, while others must leave town for work or an extended vacation.
Whatever the reason, it’s very important that you store your Ford car or truck properly, so that you don’t return to a dead battery or worse – a damaged engine, deteriorated tires or destruction by small animals and rodents.
Here are some tips to keep in mind:
Change the oil
If you are storing your vehicle for more than 30 days, you’ll want to change the oil so that contaminants don’t harm the engine.
Bird droppings, water stains, mud and grease can damage a vehicle’s paint if left on the surface for too long. Before you store your Ford, give it a good wash and wax if you have time.
Keep it covered
An indoor garage is the best place to store your vehicle, as it will protect the car from the elements and animals, and keep it at a stable temperature.
Fill it up
Fill the tank with gas and a fuel stabilizer if you expect the car to be in storage for more than 30 days. This will prevent moisture from accumulating inside the tank and keep the seals from drying out.
Keep it running
An unattended battery will eventually lose its charge, so you’ll want to drive the vehicle periodically while in storage (about every two weeks for 15 minutes). If you’ll be away, see if a friend can help you out. This will also help your tires not form flat spots.
Skip the parking brake
While you might be tempted to engage the parking brake – don’t. If the brake pads make contact with the rotors for too long, there is a chance that they might fuse. Instead, use a tire stopper to prevent the car from rolling.
If you’re getting ready to store your vehicle for the winter, call our Service Department at Key West Ford to book a pre-storage inspection. We’ll ensure that your Ford car or truck and its components and systems are in good shape before they hibernate until spring.
(Posted on Dec 23, 2017 at 02:09PM by Michelle Bogle)
It happens to every driver at least once in their lifetime – a cracked windshield. In some cases, many car owners default to the cheapest replacement option, while others ignore the break altogether.
Both scenarios are not recommended, as a properly installed and functioning windshield is a vital safety feature on a vehicle. Not only does it protect you from road debris and weather, but it also adds strength in a crash situation and minimizes occupant ejection.
The bottom line: this is a repair where corners should not be cut. Here are some tips to keep in mind:
Have a qualified Technician complete the windshield replacement
An incorrectly installed windshield could pop out in an accident, allowing the roof to cave in and crush the vehicle's occupants. Likewise, when the front airbags deploy, they exert a great deal of force on the windshield, causing the glass to blow out if not firmly glued in place.
Always choose an Original Equipment replacement windshield
While an OE windshield will cost you more than an aftermarket one, you’re better off paying the slightly higher material cost. After all, OE parts are designed with your Ford in mind and engineered for the best quality, fit and durability.
Fix rock chips as soon as they happen
If your windshield isn’t cracked, but has rock chips from road debris hitting the glass, have those defects repaired right away. Over time, rain washes dirt into the cracks, making it harder to seal. They can also grow in size and cause a larger crack if not fixed immediately.
Do you have a windshield that needs replacing? If so, contact our Service Department at Key West Ford to speak with an advisor. We can price out the repair for you and book your Ford in for an appointment, so that your windshield is replaced in time for the New Year.
(Posted on Dec 23, 2017 at 01:54PM by Michelle Bogle)
When your Ford's check engine light comes on, it's usually accompanied with a sinking feeling in the pit of your stomach. In some cases, the light could mean a costly repair, but other times it’s usually a minor fix. Phew!
Either way, when your check engine light displays on your dash, you’ll want to address it right away. And the best thing to do is to contact our Service Department at Key West Ford in New Westminster, B.C. Our Technicians will complete a full inspection of your vehicle and run a diagnostic test to get to the root of the problem.
Common causes of the check engine light going off are:
•Faulty O2 sensors
•Loose gas caps
•Bad catalytic converters
•Faulty mass air flow sensors
•Damaged spark plug wires
•Changes in outdoor humidity
•Water on the engine
•Low or no fuel in the gas tank
This video explains more:
As you can see, some of these issues are temporary (like weather-related changes or the need for refueling), while others are very inexpensive to fix (such as a loose gas cap).
Don’t fear the dreaded check engine light. Rather, rely on our Ford experts to help you diagnose and fix the problem the first time.
(Posted on Nov 28, 2017 at 04:00AM by Michelle Bogle)
With winter’s arrival just mere weeks away, now is a good time to consider replacing the wiper blades on your Ford car or truck. Because, let’s be honest: before we know it, the cold, wet stuff will be gracing our windshields across the Lower Mainland.
Similar to the tires on your vehicle, your wipers are made out of rubber, which can deteriorate, dry out, split and crack over time. When this happens, the blades can’t function properly, thus limiting your visibility on the roads.
If you notice chattering, banding or streaking, these are telltale signs that you are overdue for new blades. It’s always best to be proactive and replace your wipers before they fail, like every six months.
Here’s Lauren Fix, The Car Car Coach, with some additional tips and tricks:
Think you might be due for a replacement set of wipers? Our knowledgeable Service Advisors and Technicians at Key West Ford can help. Not only do we carry high-quality Motorcraft replacement blades, but we can also recommend and install the best set to fit your Ford.
For more information, please contact our dealership in New Westminster, B.C.
(Posted on Nov 27, 2017 at 04:00AM by Michelle Bogle)
With shorter days upon us, the time we spend driving at night increases, as do the risks associated with poor visibility. This is why proper headlight maintenance is very important come the fall and winter months.
To help you get your Ford car or truck road-ready for night driving, follow these simple headlight maintenance tips:
Replace lights before they burn out
Headlights dim over time and lose their brightness, so we always recommend that drivers replace their bulbs before they burn out. We also suggest that you replace your bulbs in pairs so you always have an even field of brightness on both sides of the vehicle.
Consider upgrading your headlights
If you drive an older model year vehicle or have basic bulbs installed, upgrading to a better set of headlights can increase your down-road visibility by leaps and bounds. Your Service Advisor can recommend various bulbs to suit your vehicle, budget and needs.
Restore your headlights
Over time, plastic headlights can look cloudy and faded. This is caused by degradation of the sun’s bright rays, which reduces how much light is diffused through the lens, making it harder to see at night. There are many DIY restoration kits that you can do in your own driveway, which can improve your headlight’s shine by up to three times.
Properly aim your headlights
It’s important to properly align and aim your headlights to ensure that the light is projecting down the road, and not into the eyes of oncoming drivers. Misaligned headlights also decrease your visibility where and when you need it most.
Headlight maintenance is an easy and cost-effective way to show your Ford vehicle some love, while also ensuring your safety and those around you. To learn more, please contact our Service Department today.
(Posted on Nov 25, 2017 at 11:18AM by Michelle Bogle)
Your bags are packed, the trunk is loaded with gifts and you are anxious to hit the road to celebrate the holidays with family and friends. But, wait – you don’t want to forget something very important: your tires. They are a vital part of your journey – more important than your road trip snacks or playlists.
To ensure your tires are ready for their long drive, here are some key maintenance tips:
•The tire pressure (PSI) requirement for your vehicle can be found in your Ford Owner’s Guide or listed on the sticker located on the driver’s side doorjamb. Numbers are also on the sidewall of your tires, but you always want to follow what is stated in your guide or on your vehicle.
•To achieve the most accurate tire pressure reading, make sure your tires are “cool” – as in, not driven on.
•Once you find your PSI requirement, grab your tire gauge and locate the valve stem cap on your wheel. Unscrew the cap and press the tire gauge onto the stem for one to two seconds. Do the same thing for all four tires and compare your readings with the number specific to your vehicle.
•If you need to inflate your tires, use a portable air compressor or visit your local gas station. Remove the stem valve cap, attach the air hose to the stem, then press the lever to activate the airflow. Fill up the tire, then use your tire gauge to see how much air has been inflated.
•If your tires are overinflated, you can use your tire gauge to release air by pressing down on the valve stem head. Once you have reached the desired PSI, screw the cap back on.
•Always keep a tire gauge in your vehicle so you can check your pressure on a regular basis.
If you have questions about your vehicle’s tire pressure or recommended PSI, contact our Service Department today to book a maintenance appointment. We'll inspect your tires to make sure they are in excellent shape and properly inflated for your next road trip.
(Posted on Nov 25, 2017 at 11:08AM by Michelle Bogle)
Slippery or snow-covered roads, reduced visibility and freezing temperatures: these are all conditions that make winter driving difficult across the Lower Mainland. They also amplify steering, braking and tire problems, which can leave you stranded on the side of the road.
Should you find yourself dealing with an unexpected breakdown, you want to be prepared. This includes having a winter emergency kit in your Ford car or truck, so that you stay safe and warm until help arrives.
Here’s Lauren Fix, The Car Coach, with some must-have items:
To recap, you never want to leave home without the following items in your emergency kit. Most can be picked up at your local department store for just a few dollars:
•First aid kit
•Fuel injector cleaner
•Tire inflation product
•Bottles of water
•Cell phone charger
And, remember: the best way to avoid a winter breakdown is by properly maintaining your vehicle so that it’s always running in top condition. To book your next service appointment, contact us at Key West Ford today.
(Posted on Nov 16, 2017 at 06:30AM by Michelle Bogle)
With gas prices on the rise across the Lower Mainland, drivers are having to spend more per fill. Over time, this equates to inflated monthly fuel costs, which can really tank a budget (no pun intended).
And while gas costs can feel beyond our control, there are some measures that we can take, aside from cutting back on the kilometres we drive. One of those measures is regularly scheduled maintenance.
Here are five simple ways to improve fuel economy and save money:
1.Check Tire Pressure:
Properly inflated tires can improve gas mileage by up to 3.3 percent.
2.Use the Right Motor Oil:
Using the grade of motor oil as recommended by your vehicle’s manufacturer can improve your gas mileage by 1 to 2 percent.
3.Replace Clogged Air Filters:
A clogged air filter can lead to decreased fuel efficiency and performance, especially when accelerating.
4.Check Engine Performance:
If you notice your “check engine” light is on, be sure to address any issues right away. Keeping your engine running in top performance can improve gas mileage by up to 4 percent.
5.Fix Serious Maintenance Issues:
Addressing serious maintenance problem, like a faulty oxygen sensor, can improve gas mileage by as much as 40 percent.
This video from the Car Care Council shares more:
For more fuel saving tips like these, contact our Service Department to speak with an advisor or to schedule your next maintenance visit. Fall and winter appointments are booking up quickly, so don’t delay!
(Posted on Nov 16, 2017 at 06:24AM by Michelle Bogle)
While we don’t get the same amount of snow as other parts of Canada, we do experience our fair share of winter in the Lower Mainland, B.C. And while driving on icy or snow-covered roads can be difficult, you’ll have a better chance of staying safe if you winterize your Ford before the temperature starts to drop.
Not sure how best to get your vehicle winter-ready? Here are some must-do maintenance items to complete this November:
1.Install winter tires:
As soon as the temperature drops below 7 degrees Celsius, you will benefit from the enhanced traction and grip that winter tires provide. Be sure to also check the air pressure, as cold air can cause the pressure in your tires to drop, which can affect your Ford’s ability to grip ice and snow.
2.Check, change and top up fluids:
This includes everything from engine coolant and oil to windshield washer fluid and gas. Over the winter, always try to keep your gas topped up to avoid condensation in the tank.
3.Inspect wiper blades, battery, brakes and belts:
If any of these parts or components are showing wear, are in need of replacement or have passed their life expectancy, be sure to replace them now to avoid an unexpected breakdown on a cold, snowy night.
4.Check your air conditioning and block heater:
You’re a/c is responsible for defrosting and de-humidifying the inside of your car, so you want to make sure it’s functioning even in the winter months. The same goes for your Ford’s block heater.
5.Inspect your exhaust systems:
Look for leaks in exhaust pipes or the muffler, as this can cause carbon monoxide poisoning and decreased fuel efficiency.
6.Pack an emergency kit:
This should include some cold-weather supplies for you and your passengers, like a blanket, extra hats and mitts, ice scraper, shovel, road salt, first aid kit, bottled water, snacks, etc. Should an unexpected breakdown occur, you want to be prepared.
For more information, please contact our Service Department at Key West Ford in New Westminster, B.C.