Peter Olson was a great person to deal with. He was very accommodating & always willing to help even after the sale was finalized. I've dealt with many sales personnel in my life but none as helpful as Peter Olson. Great job.
Outstanding Performance by Jag !
Excellent service by all at Key West ford
Thanks to Key West Ford in having Jag Dhillion To assist me in purchasing the truck. Jag was so accommodating and professional thank you very much and I love my truck Regards Trevor Reid
Happy Ford Owner
Key West Ford’s sales team ( my main contact Peter Olson) were a pleasure to deal with when I recently went looking to replace my 8 year old F150 pick up. Peter was very thorough in showing and explaining the dealerships new and pre owned vehicles as well as what new vehicles were available at other lower mainland dealers. I left the dealership to think about my options returning a few days later and purchased a great 1 year old ,well optioned pick up , exactly what I was looking for ! I’d like to thank Peter for answering all my questions on comparisons between different models,options,new or pre- owned, I’d also like to thank Michelle for making the “ paper work “ very easy to get through.
Qucik and professional.
We had a pleasure to work with the Key West Ford sales team, very professional approach and quick solution. Special thanks to Anson Song for a hard work and great deal !!!... Fully recommended
Used Forester XT
Thank you For giving me a great deal on this used vehicle. In addition, all of the staff was very polite and well mannered. Dealership worth looking at!
Jag answered for every question I asked, was polite and really helped in choosing the right options. Thanks to him and the rest of the staff of Key West Ford I can finally enjoy a new truck.
Jag was extremely helpful and worked hard to get us the car we wanted for the budget we had. He was flexible and didn’t pressure us to buy. We had a great experience at the dealership and appreciated the honesty. Next time we need a car we will be back!
Excellent sales customer service experience
Lino Corcuera is very helpful and kind. This is the second time Lino help us to find a car that suitable for my family. We always received an excellent sales customer service from Lino. 🌟🌟🌟🌟🌟 for Lino and Nicholas Terezakis is very accommodating and kind too.🌟🌟🌟🌟🌟
If I could rate higher than 5 stars, I would! Excellence all around. Informative, friendly and accommodating. Thank you Allan and the Key West team!
(Posted on Feb 10, 2018 at 08:23AM by Michelle Bogle)
Just like you rotate your mattresses or couch cushions in your home, the same should be true about the rubber on your Ford. The purpose of regular tire rotations is to extend the life of your tires, and it's an easy automotive maintenance item to have done to your vehicle.
But, a common question we often hear is, "How often?"
Our answer is this: as a general rule of thumb, you should rotate your tires every time you have an oil change completed on your vehicle. Or, if you prefer to go based on mileage, it's best to follow what's stated in your Ford's Owner Guide, which can range anywhere from 8,000 to 12,000 km, depending on your vehicle, its regular operating conditions and the like. Any longer than that and you risk shortening the lifespan of your rubber or experiencing a failure.
This video explains more:
Think it's time to give your tires some TLC? If so, contact our Service Department at Key West Ford in New Westminster, B.C. to schedule an inspection with our factory-trained Technicians.
(Posted on Feb 9, 2018 at 07:48AM by Michelle Bogle)
The automotive term "ABS" stands for anti-lock braking system. If the ABS light is illuminated on your Ford's dash, that means that the system has become deactivated due to a malfunction.
Your regular brakes will still work as promised, but the anti-lock feature that prevents your wheels from locking while stopping will not function. And, if your Ford is equipped with stability control or traction control, these systems will also be disabled since they rely on the same wheel-speed sensors as the anti-lock system.
That's a lot of key safety features that you won't be able to rely on in the event of a hard-stop. As such, it's important to have all ABS issues resolved, so your Ford can perform in optional condition.
A malfunctioning ABS can be caused by a number of scenarios, but it's usually a result of five things:
- A blown fuse for the system
-A wheel-speed sensor that is damaged or covered with dirt
-A broken wire between the sensors and the ABS controller
-A controller that has stopped working
-A faulty brake fluid pump or valve
The best way to diagnose the problem is to bring your Ford car or truck to our Service Department for an inspection. Our factory-trained Technicians will complete a thorough examination of your vehicle and address the issue with the appropriate repair or replacement part. After all, we know your Ford best - allow us to give it the trusted treatment it deserves.
To book your service appointment, contact our dealership in New Westminster, B.C.
(Posted on Jan 31, 2018 at 05:00PM by Michelle Bogle)
Winter brings a number of driving hazards to the Lower Mainland, like snow-covered roads, black ice and tough conditions. But, as we are nearing the thaw, another hazard will rear its ugly head - and that's the dreaded pothole.
Potholes are especially prominent this time of year since the freezing and thawing cycles within our region allow moisture to seep into the surface, causing our roads to crumble. When this happens, potholes form and pose a serious threat to your Ford's tires, wheels, and suspension components.
And while not much can be done to prevent the deterioration of our infrastructure, there are ways to protect your vehicle while you drive. Here are five tips:
1.Stick to familiar routes to help anticipate and avoid potholes.
2.Always travel on well-lit roads.
3.Drive the speed limit and remain alert - this will give you the opportunity to spot potholes before hitting them.
4.If you can't avoid a pothole, be sure to brake before impact since a gently rolling tire will experience less damage than one that skids or stops hard over a hole.
5.If you hit a pothole, carefully inspect your tires and wheels for possible damage and have your vehicle inspected by a professional if you notice any pulling or wobbly steering.
To learn more about your vehicle's suspension and alignment, contact our Service Department to speak with an advisor or to schedule your next maintenance visit. Early-spring appointments will go fast, so don't delay.
(Posted on Jan 31, 2018 at 12:30PM by Michelle Bogle)
If you have trouble keeping up with your vehicle's maintenance schedule, you are not alone. According to a study by the Care Car Council, an astonishing 84% of vehicles surveyed required immediate service. Among these issues were low or dirty oil, contaminated air filters and inadequate coolant levels.
And in the automotive world, these issues are very easy and inexpensive fixes when done regularly. But, when left neglected, they have the potential to lead to serious and costly repairs - not to mention that they also put your health and safety at risk.
That's why keeping on top of your Ford's preventative maintenance is so important. Here are other reasons to consider:
It saves you money
Preventive maintenance not only wards off expensive repairs, but it also helps you achieve optimal fuel efficiency, which can save you money on gas.
It increases longevity
Just like taking care of your health helps you lead a longer, happier life, the same is true about regular maintenance for your vehicle.
It improves safety
Keeping your car in top shape reduces the risk of malfunctions that could cause an accident or leave you stranded, like a blown-out tire, dead battery or seized engine.
To learn about preventative maintenance for your specific make and model of vehicle, contact our Service Department at Key West Ford to speak with an advisor. We will gladly book you in for your next scheduled visit for a time that's convenient for you.
(Posted on Jan 31, 2018 at 07:58AM by Michelle Bogle)
You're cruising down the highway at a nice clip when, all of a sudden, a sea of red lights appears in front of you. As you desperately try to brake, your senses are awakened by the sounds of screeching and grinding; your foot starts to vibrate as you apply pressure to the pedal. You pull off on to the shoulder absolutely shaken. That was a close call.
Scary, right? Well, take it from us: if your brakes are trying to tell you something, you need to pay attention. Screeching, grinding and vibration are warning signs that your braking system needs to be inspected. Or if you notice your Ford is pulling or grabbing when slowing, or you need to apply extreme pressure before the system engages, your vehicle is definitely due for a service.
And keep in mind, even the most expertly engineered automobiles will need to have their brakes replaced because they are a normal wear item that deteriorates with use. Factors that can influence brake wear include your driving habits, operating conditions, vehicle type and the quality of the brake lining material. You also want to be sure that you avoid letting your brakes get to the "metal-on-metal" point, as this could lead to expensive rotor or drum replacements down the road.
At Key West Ford, we make staying on top of your maintenance easy. Our factory-trained Technicians use precise diagnostic equipment to ensure that your brakes are responsive and ready to stop when you need them to. We'll also record measurements of your brake pads and shoes, so you can plan for any upcoming repairs. If you do require a replacement, we'll recommend the right parts for your vehicle so it can be fixed right the first time. That's our promise to you.
To learn more, please contact our team to speak with an advisor or to book your next service appointment.
(Posted on Jan 25, 2018 at 06:00AM by Michelle Bogle)
The mercury is falling and so is the snow. Your local weather forecaster is calling for yet another cold alert across the Lower Mainland. As you dig out your toque, mitts, and other gear, you resent Mother Nature for this unwanted cold snap. Alas, life goes on; you head to your vehicle only to hear “crank, crank, clunk” as you turn the key in the ignition. Your battery is dead. Wonderful…
This is no way to start your workday. But, sometimes motorists are faced with this harsh reality because they simply do not take care of their vehicle’s battery. And in the winter, it’s absolutely essential to properly maintain this important component, especially since engines are harder to turn in the cold.
Don’t get stranded this winter! Follow these tips to achieve optimal battery performance in your Ford all year long:
Over time, batteries age. To ensure your battery is operating at peak efficiency, get in the habit of inspecting it regularly to look for signs of wear or corrosion that could cause it to fail.
If you do notice corrosion on the battery or cable connections, pour baking soda and water on the area to scrub it off. Make sure you disconnect the cables first.
If you are expecting a cold snap, buy an insulator to wrap around the battery to add an extra layer of protection and warmth.
If you suspect your battery might be past its prime, bring your vehicle to Key West Ford. Our Technicians can inspect and test it for you and recommend a replacement, should it be required.
To learn more, please contact our Service Department to book an appointment.
(Posted on Jan 24, 2018 at 06:00AM by Michelle Bogle)
For the average motorist, they may not know anything about their fuel pump (or that their Ford is even equipped with one) until it breaks down. But, a fuel pump plays an important role – it injects gas into the engine so that a car can run. If this part is faulty or malfunctioning, you won’t get very far.
To avoid an unexpected breakdown, here are some warning signs to watch out for:
If your fuel pump is unable to inject a consistent stream of gas, the engine will sputter at high speeds.
If you find your vehicle coasting at a consistent speed, then suddenly surging forward without depressing the gas pedal, this could be a sign of irregular resistance within the fuel pump’s motor.
Just like we spike a fever when sick, a faulty fuel pump will often signal an issue by raising the temperature gauge to a higher heat, which can cause a vehicle to stall.
Loss of Power
Climbing hills or heavy payloads can put a strain on a vehicle. If your fuel pump is deteriorating, it will have a difficult time supplying gas to the engine, which can lead to a breakdown.
Bad Fuel Economy
If your Ford becomes a “fuel hog”, it could mean that your pump’s relief valve is faulty, causing more gas to unnecessarily flow into the engine.
Car Won’t Start
If you turn the ignition and hear the engine crank and rev, but never catch, this could be caused by low pressure in the gas line from a faulting fuel pump.
If you’ve been experiencing the issues listed above, it might be time to bring your vehicle in for an inspection. To schedule a service appointment at our dealership, contact us at Key West Ford in New Westminster, B.C.
(Posted on Jan 23, 2018 at 07:24PM by Michelle Bogle)
Just like you visit your doctor for your annual check-up, your Ford car or truck deserves the same care and attention. That’s why it’s important to never skip a service appointment or ignore a nagging repair. After all, regular maintenance ensures the health of your Ford so that you can get where you need to, when you want to.
Here are some other reasons to keep up with your service appointments:
Your safety on the roads, as well as your passengers and those around you, is absolutely critical. By regularly servicing your Ford, you are ensuring that key components and systems are working in optimal condition for the safe operation of your vehicle.
If you plan to sell your car in the future, keeping your vehicle in top shape will not only impress a prospective buyer, but it could also fetch you a higher selling price. As you do your maintenance, retain your service records to show buyers how well-cared for your Ford is.
Even though regular maintenance comes at a price, it will reward you in the long run by ensuring better fuel efficiency with lower fuel costs. Did you know that fixing a faulty oxygen sensor can improve mileage by as much as 40%? It’s true.
Our Ford Technicians know your vehicle best, which means that they have the knowledge and know-how to anticipate and fix potential problems that could lead to an unexpected breakdown.
If you have questions about your vehicle’s service requirements or are overdue for a repair, contact us today at Key West Ford to schedule an appointment.
(Posted on Jan 1, 2018 at 07:55AM by Michelle Bogle)
A fresh new year is upon us. It’s time to wipe the slate clean, work on forming healthy habits and taking care of things that got neglected over the busy holiday season. If this includes your Ford’s maintenance, the New Year is a great time to book an appointment at our Service Department.
Whether your Ford is overdue for a regular oil change or requires an unexpected repair, our factory-trained Technicians have the know-how to give your vehicle the attention it deserves. We also have the right tools to diagnose any problem and the right parts on hand to fix it right the first time. This includes Genuine Ford and Motorcraft parts, which are designed for the best fit, durability and performance.
Here’s a brief overview of our services:
• Oil and filter change
• Scheduled maintenance
• Tire replacement and tire service
• Brake pad and brake shoe replacement
• Air conditioning service
• Engine service
• Multi-point inspection
• All-wheel drive and 4x4 service
• Automatic transmission
• Engine cooling and cabin heating
• Steering and suspension
• Battery service
• Wheel alignment
• Anti-lock brake system
• Factory-authorized systems check
Start 2018 off right by bringing your Ford to the experts who know it best. To book your next service appointment, contact our dealership today.