Fantastic deal and service on purchasing used vehicle
I was looking for good quality used car for my daughter who is attending University. Found car that she liked in excellent condition at Key West Ford dealership in New Westminster. Received fantastic deal from Jag who followed through with a minor servicing item before delivery. Jag was courteous to our family and pleasure to deal with. We appreciated keeping us apprised of detail and items through follow up.
Great and friendly dealership of which I would strongly recommend to anyone looking for a car to purchase.
Was a nice day a good deal and will go back in the near for another good deal!
Had a nice follow up and much liked.
Murray and Judy foley
Helpful and Courteous
Informative and helpful, no hassle with being able to test drive various vehicles and get a feel for differences, etc. Accommodating to help make sure we got everything we were looking for in a vehicle
I couldn't be happier with my experience at Key West. Ivan and Allan answered all my questions and were an absolute pleasure to deal with. Love my new truck and the great service I received.
Awesome team of people...!!
Every single person of this dealership is so outstanding in his work.
Thanks jag for getting me my dream car...!!#Mustang 2018
Fastest dealing ever!!!:)
I just purchased a new truck from Key West. Robert Vanoverschot and Ivan Matulik actually made the process a pleasure. They listened to what I wanted, showed me some options across various price points, and then worked to get the perfect vehicle for me. No pressure, no up-sale, honest and I walked out knowing I got a good deal.
Nothing less than awesome!
Allan helped me out so much and went way out of his way to make sure that by the time I got to the dealership everything was ready to go after choosing my car, I couldn't be happier with the service and the product! Thank you so much for everything I'll be recommending you to everyone I know trying to get into a vehicle!
Allan helped us with getting the Ecosport and both my wife and I had a great experience with Allan he is easy to talk to and helpful.
first car buy
helpful and understanding, willing to do what it takes to get you out the door happy.
Made our offer work, insurance guy was harder to talk with but overall experience was very good
(Posted on Mar 26, 2018 at 06:04PM by Michelle Bogle)
Before you set out on your spring road trip, take a minute to give your Ford some extra attention. You want to be sure that your car or truck is road-ready and free from any potential mishaps or breakdowns – and all it takes is 10 minutes of your time!
Here is a quick checklist to help ensure your vehicle’s safety and reliability for your adventures ahead:
•Check all fluids, including your engine oil, power steering, brake, transmission and antifreeze or coolant.
•Top up your windshield washer fluid and store an extra bottle in your trunk.
•Inspect all the hoses and belts.
•Check your tire inflation and inspect the tread for uneven wear or damage.
•If your tire pressure needs adjusting, follow the psi guidelines in your Ford’s Owner’s Guide.
•Check all exterior and interior lights.
•Inspect blades for wear/tear and make sure that the wipers are working properly.
Think your Ford needs some extra TLC prior to your road trip? Then schedule an appointment with our Service Department at Key West Ford in New Westminster, B.C. Our factory-trained Technicians will give your vehicle the treatment it deserves by changing its oil, rotating its tires, fixing a faulty hose or belt, and other important maintenance items.
To learn more, contact us today to speak with a Service Advisor.
(Posted on Mar 26, 2018 at 05:57PM by Michelle Bogle)
Spring is here in the Lower Mainland – and so is the rain. Precipitation levels are high, as is your annoyance with poor visibility from your vehicle’s windshield wipers. After the long, cold winter we had, your blades are likely due for a replacement, especially if they are cracked, banding, causing an oily build-up or are bent or damaged.
The general rule of thumb is to replace your wipers every six months – and spring is certainly the time of year to swap on a new pair. After all, with so much rain in the forecast, you need your blades to be able to clear your windshield effectively so that you have proper visibility and aren’t at risk for a collision.
Think your vehicle might be due for a replacement? Then visit our Service Department at Key West Ford to speak with an advisor. With a range of Motorcraft blades to choose from, we can recommend the right type of windshield wipers for your vehicle to ensure the best fit and performance. We’ll even install them for you as well. Stop in and visit us today!
(Posted on Mar 22, 2018 at 06:00AM by Michelle Bogle)
With the recurrent freeze and thaw cycles that happen across the Lower Mainland over the winter months, potholes become a daily landmine that drivers have to avoid. One hit of a deep rut and your vehicle’s entire alignment can be thrown out of whack. When that happens, you open your car or truck up to a host of issues, like decreased tire tread life or other expensive “Around the Wheel” repairs.
That’s why one of the most important components of a spring vehicle check-up is inspecting your wheel alignment.
During your appointment, your Technician will put your Ford up on a hoist to get a closer look at your vehicle’s camber. The camber is the angle of your wheels, which is measured in degrees. If your wheel is tilted outward at the top, its camber is positive; if it’s tilted inward, then the camber is negative. The camber of your wheels will also dictate whether your vehicle is pulling to the left or right on the road. Not only is vehicle pull dangerous, but it reduces your overall control. However, when your wheels are properly aligned, your Ford should never drift or pull – rather, it will stay on course, offering a smooth and enjoyable ride quality.
Don’t let the potholes get you or your Ford out of joint. Book your wheel alignment inspection at Key West Ford in New Westminster, B.C. by calling our Service Department.
(Posted on Mar 20, 2018 at 06:05AM by Michelle Bogle)
Ahhh, springtime – a time of renewal, regrowth and rebirth. The bulbs you planted in the fall are popping up, the grass is once again turning green and your allergies – they are rearing their ugly head. You can’t get any reprieve from the sniffling and sneezing, including in the comfort of your vehicle. But, when was the last time you changed your Ford’s air filter? Relief may just be on its way!
The air filter’s main job is to collect and trap any allergens or air pollutants that make their way into your vehicle’s cabin. Over time, these nose-clogging particles can obstruct your filter too, which can make your allergies feel worse than they need to.
Typically, your cabin air filter should be changed every 25,000 to 30,000 km, but your Ford’s Owner’s Guide will have the recommended interval to suit your vehicle. If you tend to drive in more extreme conditions, like on dirt roads or in heavily polluted areas, your interval may be sooner.
Don’t get caught up with a case of the sniffles this spring. Be proactive and replace your Ford’s cabin air filter before the pollen reaches intense levels. To book your service appointment, contact our dealership in New Westminster, B.C. to speak with an advisor.
(Posted on Mar 15, 2018 at 03:26PM by Michelle Bogle)
Routine maintenance is one of the best ways to keeping your vehicle safe on the road. And oil changes? Well, they are a critical element of your Ford’s scheduled maintenance.
The engine in your vehicle is comprised of many moving parts – and as these parts rub together, they create friction. Clean oil lubricates your engine and absorbs excess heat, thus allowing the internal components and systems in your Ford to work together effectively.
If your engine oil is old, broken down or dirty, it will not be able to do its job, which can lead to an unexpected breakdown – or worse, a major engine failure.
Your Owner’s Guide will specify how frequently you should change your Ford’s oil, but, as a rule of thumb, you can plan for at least twice a year or every 5,000 to 7,500 km. What’s more, spring is a great time to change your oil since one of the worst sources of contamination is water. Cold weather operation and short run times can lead to an increased amount of condensation in an engine’s oil. By changing the fluid, you can potentially avoid a headache down the road.
To book your spring oil change, contact our Service Department at Key West Ford in New Westminster, B.C. to speak with an advisor.
(Posted on Mar 15, 2018 at 03:20PM by Michelle Bogle)
Springtime in the Lower Mainland – there’s nothing better! Tulips are blooming, people are enjoying the great outdoors – but, your car? It’s covered with a layer of road salt and is trudging along in winter tires. Spring is a time for rejuvenation – and that includes your vehicle.
Here are seven ways to give your Ford some TLC this season:
1.Clean the underbelly – Road salt is extremely corrosive and will damage the paint and frame of your vehicle. Each spring, give your Ford a good spray down with a garden hose using high pressure.
2.Replace your windshield wipers – Your wipers should be replaced every six months, especially before the rainy season begins. You want to be sure that your visibility isn’t compromised by worn-out blades.
3.Deep clean from the inside out – Just like you scrub your home each spring, your car deserves the same. This includes cleaning all surfaces and windows inside your vehicle (don’t forget your floor mats) and washing/waxing the exterior of your Ford.
4.Swap your winter tires – Once the outside temp climbs above 7°C, it’s time to switch back to your all-season tires for better fuel efficiency and performance.
5.Inspect your brakes – Road salt can also do a number on your brakes, especially the pads. When you swap your tires, have your brakes inspected to ensure they are in good working condition.
6.Check your alignment – Potholes are notorious for kicking vehicles out of alignment, which will cause your tires to wear down faster – plus your ride quality will suffer. To avoid these issues, have your alignment inspected each spring.
7.Measure your tire pressure – Temperature swings can wreak havoc on your tire pressure, which can cause poor fuel economy. Check your Owner’s Manual to ensure your tires are inflated with the correct psi.
Give your Ford the spring treatment it deserves. To book your service appointment today, contact us at Key West Ford in New Westminster, B.C.
(Posted on Feb 28, 2018 at 05:50PM by Michelle Bogle)
Living in a climate that changes often, we're always having to swap our outfits and gear to stay ahead of the weather - and the same is true for your Ford. In spring, it's time to switch out your winter tires for all-seasons and maybe give your vehicle a good detailing too. But, did you know that it's important to replace your wiper blades?
With regular use, the rubber compounds in your wiper blades begin to break down and lose their efficacy. When this happens, they'll typically chatter, band, crack, split and bead. The result is reduced visibility for you, which is a serious hazard on the roads, especially in the Lower Mainland where we experience our fair share of precipitation.
A good rule of thumb is to replace your wiper blades in the spring and fall - the same time you swap your tires. And if that's not easy enough to remember, windshield wipers should be changed at least every six months. But if you do see signs of wear before then, you should change them right away.
At Key West Ford, we inspect wiper blades and arms on each vehicle in for service, so you can see better, especially in poor weather conditions.
If you are due for a replacement, our knowledgeable Service Advisors and Technicians can recommend the right set to fit your vehicle. It's an inexpensive fix that offers big results!
(Posted on Feb 28, 2018 at 05:41PM by Michelle Bogle)
With the beginning of March upon us, you might be itching to swap out your winter tires (if your vehicle is equipped with them) and re-install your all-seasons or summers. March is typically a great time to switch your rubber in the Lower Mainland since the chance of cold temps, ice and snow are slim.
But, before you make the swap, there are a few things to remember:
It is not recommended to remove your winter tires if the temperature will dip below 7 degrees Celsius. This is the range where the performance of the specialized rubber comes into play by offering better traction and stopping abilities compared to all-seasons.
If you don't have space to store your winter tires, you'll want to figure that out since improper storage can damage the rubber. A garage is a great spot to keep them, but you won't want to stack them more than four tires high or hang them from the bead. If you don't have space at home, ask your Service Advisor about our tire storage options.
If the tires you are swapping into are damaged, worn or the wrong fitment for your vehicle, you'll need to purchase replacements for your Ford. When you come in for your changeover appointment, the new tires can be installed at the same time by our factory-trained Technicians.
To book your spring tire changeover appointment, contact us at Key West Ford in New Westminster, B.C.
(Posted on Feb 21, 2018 at 05:00AM by Michelle Bogle)
Keeping your vehicle regularly maintained is essential to your safety on the road. However, sometimes things do go wrong.
If you experience a breakdown, there are some things to bear in mind.
If you suspect a mechanical issue with your vehicle, signal your intent and pull off to the shoulder, being sure that you position your car as far away from traffic as possible. If you are worried about being hit from behind, leave your vehicle and move to a safe location.
Make sure your car is visible to other motorists, roadside assistance operators and emergency crews by activating the hazard lights on your vehicle.
Make note of any unusual sights, sounds, smells or warning lights and consider whether your car was responding differently before the breakdown. This information can be helpful when your Technician is diagnosing the problem.
Call for help
If you have a roadside assistance plan for your vehicle, call them with your location, a summary of the problem and a description of the car. However, if you break down on a busy highway or have been in a collision, call your local police and follow their directions.
At Key West Ford in New Westminster, B.C., your safety is our top priority. Our factory-trained Technicians have the knowledge and know-how to keep your vehicle operating in top condition so you aren't burdened with unnecessary breakdowns.