Awesome very detailed and helpful .good luck in your business. Thanks for your time and input. I had good experience with you and Ford ford.
Allan was awesome guy got me the best deal on F 150. I recommend him to anyone and the whole team is good people. Thanks guys !
I bought my Jeep from there. It was the smoothest purchase i ever made. Tom was delightful. He wasn’t pushy as some sales people you might encounter. I’ve had a few sales people I dealt with a few dealership prior to buying my car and I made my decision with Ford because of this experience( I have to mention Hamid at Subaru Dealership at Boundary is also great.). Tom is very informative and helpful. I can’t say enough good things about Tom and how professional him
and his management team was. Go with these guys if you want to have a piece of mind.
Pleasant experiance in purchasing my new vehicle.
The total experience of purchasing my new vehicle from Allan was enjoyable. Allan was very informative explaining thing and did not push for a sale allowing me to come to the decision that the car I wanted was the right vehicle for me. Every one else I dealt with at Key West Ford was also very friendly and helpful. All in all it was a pleasant experience and I would definitely do it again when the time comes.
Very pleasant car purchase experience with Peter
Found a car online, called in and scheduled an appointment with Peter. He got the car prepared before we arrived and got us a great deal. Highly recommend!
great guys. Rob set me up with a great truck, at a good price. when we were finishing, Ian came out and helped get the truck ready with paper work licence plates etc... Wes was a down to earth manager. I was impressed how these guys and everyone else in the sales department worked as a team. my truck was detailed perfectly. I would recommend this dealership to anyone looking for a new or used vehicle. I have certainly found the dealership that I would do business with in the future.
Alan was great to deal with quick to get the deal done the whole crew got me in and out in record time with no hassle
Jag answered all of our questions and was helpful in working with us to negotiate a price that was within our budget on a new vehicle.
this guys in keywest ford knows how to go above and beyond in terms of customer satisfaction. we purchased a vehicle last week and all within 3 hours everything was done. the guys are really time efficient. robert was there all theway from the start to explain everything we need to know about the vehicle. he was very friendly. michelle was the best in getting us approved for the loan as well as finding the best rates for us. you will just notice the entire office staff working closely in a very happy environment.
(Posted on Jan 31, 2018 at 07:58AM by Michelle Bogle)
You're cruising down the highway at a nice clip when, all of a sudden, a sea of red lights appears in front of you. As you desperately try to brake, your senses are awakened by the sounds of screeching and grinding; your foot starts to vibrate as you apply pressure to the pedal. You pull off on to the shoulder absolutely shaken. That was a close call.
Scary, right? Well, take it from us: if your brakes are trying to tell you something, you need to pay attention. Screeching, grinding and vibration are warning signs that your braking system needs to be inspected. Or if you notice your Ford is pulling or grabbing when slowing, or you need to apply extreme pressure before the system engages, your vehicle is definitely due for a service.
And keep in mind, even the most expertly engineered automobiles will need to have their brakes replaced because they are a normal wear item that deteriorates with use. Factors that can influence brake wear include your driving habits, operating conditions, vehicle type and the quality of the brake lining material. You also want to be sure that you avoid letting your brakes get to the "metal-on-metal" point, as this could lead to expensive rotor or drum replacements down the road.
At Key West Ford, we make staying on top of your maintenance easy. Our factory-trained Technicians use precise diagnostic equipment to ensure that your brakes are responsive and ready to stop when you need them to. We'll also record measurements of your brake pads and shoes, so you can plan for any upcoming repairs. If you do require a replacement, we'll recommend the right parts for your vehicle so it can be fixed right the first time. That's our promise to you.
To learn more, please contact our team to speak with an advisor or to book your next service appointment.
(Posted on Jan 25, 2018 at 06:00AM by Michelle Bogle)
The mercury is falling and so is the snow. Your local weather forecaster is calling for yet another cold alert across the Lower Mainland. As you dig out your toque, mitts, and other gear, you resent Mother Nature for this unwanted cold snap. Alas, life goes on; you head to your vehicle only to hear “crank, crank, clunk” as you turn the key in the ignition. Your battery is dead. Wonderful…
This is no way to start your workday. But, sometimes motorists are faced with this harsh reality because they simply do not take care of their vehicle’s battery. And in the winter, it’s absolutely essential to properly maintain this important component, especially since engines are harder to turn in the cold.
Don’t get stranded this winter! Follow these tips to achieve optimal battery performance in your Ford all year long:
Over time, batteries age. To ensure your battery is operating at peak efficiency, get in the habit of inspecting it regularly to look for signs of wear or corrosion that could cause it to fail.
If you do notice corrosion on the battery or cable connections, pour baking soda and water on the area to scrub it off. Make sure you disconnect the cables first.
If you are expecting a cold snap, buy an insulator to wrap around the battery to add an extra layer of protection and warmth.
If you suspect your battery might be past its prime, bring your vehicle to Key West Ford. Our Technicians can inspect and test it for you and recommend a replacement, should it be required.
To learn more, please contact our Service Department to book an appointment.
(Posted on Jan 24, 2018 at 06:00AM by Michelle Bogle)
For the average motorist, they may not know anything about their fuel pump (or that their Ford is even equipped with one) until it breaks down. But, a fuel pump plays an important role – it injects gas into the engine so that a car can run. If this part is faulty or malfunctioning, you won’t get very far.
To avoid an unexpected breakdown, here are some warning signs to watch out for:
If your fuel pump is unable to inject a consistent stream of gas, the engine will sputter at high speeds.
If you find your vehicle coasting at a consistent speed, then suddenly surging forward without depressing the gas pedal, this could be a sign of irregular resistance within the fuel pump’s motor.
Just like we spike a fever when sick, a faulty fuel pump will often signal an issue by raising the temperature gauge to a higher heat, which can cause a vehicle to stall.
Loss of Power
Climbing hills or heavy payloads can put a strain on a vehicle. If your fuel pump is deteriorating, it will have a difficult time supplying gas to the engine, which can lead to a breakdown.
Bad Fuel Economy
If your Ford becomes a “fuel hog”, it could mean that your pump’s relief valve is faulty, causing more gas to unnecessarily flow into the engine.
Car Won’t Start
If you turn the ignition and hear the engine crank and rev, but never catch, this could be caused by low pressure in the gas line from a faulting fuel pump.
If you’ve been experiencing the issues listed above, it might be time to bring your vehicle in for an inspection. To schedule a service appointment at our dealership, contact us at Key West Ford in New Westminster, B.C.
(Posted on Jan 23, 2018 at 07:24PM by Michelle Bogle)
Just like you visit your doctor for your annual check-up, your Ford car or truck deserves the same care and attention. That’s why it’s important to never skip a service appointment or ignore a nagging repair. After all, regular maintenance ensures the health of your Ford so that you can get where you need to, when you want to.
Here are some other reasons to keep up with your service appointments:
Your safety on the roads, as well as your passengers and those around you, is absolutely critical. By regularly servicing your Ford, you are ensuring that key components and systems are working in optimal condition for the safe operation of your vehicle.
If you plan to sell your car in the future, keeping your vehicle in top shape will not only impress a prospective buyer, but it could also fetch you a higher selling price. As you do your maintenance, retain your service records to show buyers how well-cared for your Ford is.
Even though regular maintenance comes at a price, it will reward you in the long run by ensuring better fuel efficiency with lower fuel costs. Did you know that fixing a faulty oxygen sensor can improve mileage by as much as 40%? It’s true.
Our Ford Technicians know your vehicle best, which means that they have the knowledge and know-how to anticipate and fix potential problems that could lead to an unexpected breakdown.
If you have questions about your vehicle’s service requirements or are overdue for a repair, contact us today at Key West Ford to schedule an appointment.
(Posted on Jan 1, 2018 at 07:55AM by Michelle Bogle)
A fresh new year is upon us. It’s time to wipe the slate clean, work on forming healthy habits and taking care of things that got neglected over the busy holiday season. If this includes your Ford’s maintenance, the New Year is a great time to book an appointment at our Service Department.
Whether your Ford is overdue for a regular oil change or requires an unexpected repair, our factory-trained Technicians have the know-how to give your vehicle the attention it deserves. We also have the right tools to diagnose any problem and the right parts on hand to fix it right the first time. This includes Genuine Ford and Motorcraft parts, which are designed for the best fit, durability and performance.
Here’s a brief overview of our services:
• Oil and filter change
• Scheduled maintenance
• Tire replacement and tire service
• Brake pad and brake shoe replacement
• Air conditioning service
• Engine service
• Multi-point inspection
• All-wheel drive and 4x4 service
• Automatic transmission
• Engine cooling and cabin heating
• Steering and suspension
• Battery service
• Wheel alignment
• Anti-lock brake system
• Factory-authorized systems check
Start 2018 off right by bringing your Ford to the experts who know it best. To book your next service appointment, contact our dealership today.
(Posted on Jan 1, 2018 at 07:49AM by Michelle Bogle)
With winter in full swing, it’s important to have the proper tires installed on your Ford car or truck so that you can tackle all road conditions no matter the weather.
But, you might be thinking…
“Vancouver doesn’t get hammered with snow.”
“Do I really need winter tires for my vehicle?”
“My Ford is equipped with all-wheel drive.”
“I’ve got enough traction with my all-season tires.”
Regardless, winter tires are an important safety component on your Ford, designed to handle the cold. Rubber compounds found in all-season and summer tires stiffen up once temperatures drop below 7 degrees Celsius, resulting in poor traction and stopping abilities. The physical construction of a winter tire is also different with a special tread design and enhanced rubber compounds.
And when it comes to selecting the right cold weather tire for your vehicle, there are many brands to consider. In fact, the selection is so wide that some B.C. drivers become overwhelmed with their choices that they have a hard time deciding which manufacturer to go with.
To help narrow down your selection, here’s a list of top winter tires designed to get you through the harshest Canadian driving conditions, as compiled by Wheels.ca:
•BFGoodrich Winter T/A KSI
•Continental WinterContact SI
•General Tire Altimax Arctic
•Kumho Wintercraft WP71
•Michelin X-Ice Xi3
•Nokian Hakkapeliitta 8
Remember, each of these winter tire options comes with their own list of benefits and advantages, as well as specifications and price points.
To ensure that you select the right winter tire brand and make for your vehicle (and in the appropriate size), be sure to contact our Service Department at Key West Ford to speak with one of our tire experts. We’ll help you find the best set to suit your driving habits and budget.
(Posted on Dec 28, 2017 at 04:00AM by Michelle Bogle)
Keeping up with recall notices for your Ford car or truck is crucial, as it ensures the continuous and safe operation of your vehicle.
Typically, you’ll be notified of recalls in two ways – either you’ll receive a written notice from Ford Motor Company of Canada, Limited, or you'll receive a phone call or email from the dealership that you purchased your vehicle from.
And when you do receive information regarding a recall, it’s best to act on it right away. Oftentimes, it’s to address a relatively insignificant issue, such as windshield wiper malfunction, which requires a quick service appointment. If it’s a larger repair, you might need to leave your vehicle at the dealership, but those details can be worked out when you book your appointment.
If you feel that you might be behind on recalls, it is recommended that you call your dealership and ask a Service Advisor to run your vehicle identification number (VIN) through the system.
Remember: staying up to date on your Ford's maintenance needs has its rewards, as does servicing your vehicle at Key West Ford in New Westminster, B.C. To learn more, contact us today.
(Posted on Dec 27, 2017 at 04:00AM by Michelle Bogle)
There are a number of reasons why people need to store a vehicle. For some, they have a convertible or a sports car that they like to baby over the winter months, while others must leave town for work or an extended vacation.
Whatever the reason, it’s very important that you store your Ford car or truck properly, so that you don’t return to a dead battery or worse – a damaged engine, deteriorated tires or destruction by small animals and rodents.
Here are some tips to keep in mind:
Change the oil
If you are storing your vehicle for more than 30 days, you’ll want to change the oil so that contaminants don’t harm the engine.
Bird droppings, water stains, mud and grease can damage a vehicle’s paint if left on the surface for too long. Before you store your Ford, give it a good wash and wax if you have time.
Keep it covered
An indoor garage is the best place to store your vehicle, as it will protect the car from the elements and animals, and keep it at a stable temperature.
Fill it up
Fill the tank with gas and a fuel stabilizer if you expect the car to be in storage for more than 30 days. This will prevent moisture from accumulating inside the tank and keep the seals from drying out.
Keep it running
An unattended battery will eventually lose its charge, so you’ll want to drive the vehicle periodically while in storage (about every two weeks for 15 minutes). If you’ll be away, see if a friend can help you out. This will also help your tires not form flat spots.
Skip the parking brake
While you might be tempted to engage the parking brake – don’t. If the brake pads make contact with the rotors for too long, there is a chance that they might fuse. Instead, use a tire stopper to prevent the car from rolling.
If you’re getting ready to store your vehicle for the winter, call our Service Department at Key West Ford to book a pre-storage inspection. We’ll ensure that your Ford car or truck and its components and systems are in good shape before they hibernate until spring.
(Posted on Dec 23, 2017 at 02:09PM by Michelle Bogle)
It happens to every driver at least once in their lifetime – a cracked windshield. In some cases, many car owners default to the cheapest replacement option, while others ignore the break altogether.
Both scenarios are not recommended, as a properly installed and functioning windshield is a vital safety feature on a vehicle. Not only does it protect you from road debris and weather, but it also adds strength in a crash situation and minimizes occupant ejection.
The bottom line: this is a repair where corners should not be cut. Here are some tips to keep in mind:
Have a qualified Technician complete the windshield replacement
An incorrectly installed windshield could pop out in an accident, allowing the roof to cave in and crush the vehicle's occupants. Likewise, when the front airbags deploy, they exert a great deal of force on the windshield, causing the glass to blow out if not firmly glued in place.
Always choose an Original Equipment replacement windshield
While an OE windshield will cost you more than an aftermarket one, you’re better off paying the slightly higher material cost. After all, OE parts are designed with your Ford in mind and engineered for the best quality, fit and durability.
Fix rock chips as soon as they happen
If your windshield isn’t cracked, but has rock chips from road debris hitting the glass, have those defects repaired right away. Over time, rain washes dirt into the cracks, making it harder to seal. They can also grow in size and cause a larger crack if not fixed immediately.
Do you have a windshield that needs replacing? If so, contact our Service Department at Key West Ford to speak with an advisor. We can price out the repair for you and book your Ford in for an appointment, so that your windshield is replaced in time for the New Year.
(Posted on Dec 23, 2017 at 01:54PM by Michelle Bogle)
When your Ford's check engine light comes on, it's usually accompanied with a sinking feeling in the pit of your stomach. In some cases, the light could mean a costly repair, but other times it’s usually a minor fix. Phew!
Either way, when your check engine light displays on your dash, you’ll want to address it right away. And the best thing to do is to contact our Service Department at Key West Ford in New Westminster, B.C. Our Technicians will complete a full inspection of your vehicle and run a diagnostic test to get to the root of the problem.
Common causes of the check engine light going off are:
•Faulty O2 sensors
•Loose gas caps
•Bad catalytic converters
•Faulty mass air flow sensors
•Damaged spark plug wires
•Changes in outdoor humidity
•Water on the engine
•Low or no fuel in the gas tank
This video explains more:
As you can see, some of these issues are temporary (like weather-related changes or the need for refueling), while others are very inexpensive to fix (such as a loose gas cap).
Don’t fear the dreaded check engine light. Rather, rely on our Ford experts to help you diagnose and fix the problem the first time.