Awesome very detailed and helpful .good luck in your business. Thanks for your time and input. I had good experience with you and Ford ford.
Allan was awesome guy got me the best deal on F 150. I recommend him to anyone and the whole team is good people. Thanks guys !
I bought my Jeep from there. It was the smoothest purchase i ever made. Tom was delightful. He wasn’t pushy as some sales people you might encounter. I’ve had a few sales people I dealt with a few dealership prior to buying my car and I made my decision with Ford because of this experience( I have to mention Hamid at Subaru Dealership at Boundary is also great.). Tom is very informative and helpful. I can’t say enough good things about Tom and how professional him
and his management team was. Go with these guys if you want to have a piece of mind.
Pleasant experiance in purchasing my new vehicle.
The total experience of purchasing my new vehicle from Allan was enjoyable. Allan was very informative explaining thing and did not push for a sale allowing me to come to the decision that the car I wanted was the right vehicle for me. Every one else I dealt with at Key West Ford was also very friendly and helpful. All in all it was a pleasant experience and I would definitely do it again when the time comes.
Very pleasant car purchase experience with Peter
Found a car online, called in and scheduled an appointment with Peter. He got the car prepared before we arrived and got us a great deal. Highly recommend!
great guys. Rob set me up with a great truck, at a good price. when we were finishing, Ian came out and helped get the truck ready with paper work licence plates etc... Wes was a down to earth manager. I was impressed how these guys and everyone else in the sales department worked as a team. my truck was detailed perfectly. I would recommend this dealership to anyone looking for a new or used vehicle. I have certainly found the dealership that I would do business with in the future.
Alan was great to deal with quick to get the deal done the whole crew got me in and out in record time with no hassle
Jag answered all of our questions and was helpful in working with us to negotiate a price that was within our budget on a new vehicle.
this guys in keywest ford knows how to go above and beyond in terms of customer satisfaction. we purchased a vehicle last week and all within 3 hours everything was done. the guys are really time efficient. robert was there all theway from the start to explain everything we need to know about the vehicle. he was very friendly. michelle was the best in getting us approved for the loan as well as finding the best rates for us. you will just notice the entire office staff working closely in a very happy environment.
(Posted on Oct 19, 2016 at 08:42AM by Michelle Bogle)
When your tires don’t have enough tread depth, you’re at risk for hydroplaning, punctures, reduced traction and, even worse, a collision. Fortunately, measuring your tire tread depth is a simple maintenance check that you can do on your own (right in your own driveway) to ensure your safety on the roads.
All you need is a coin – we recommend a toonie.
Simply place the toonie in between your tread blocks and see how it measures. If the tread reaches the bear’s paws, your tires have lots of life left. If the silver part of the toonie is covered by the tread block, your tires are about half worn. And, if the tread reaches only as far as the letters on the coin, your tires need to be replaced right away.
Want to see how it’s done? Here’s a quick tutorial from our friends at the Alberta Motor Association:
Your tires might also have built-in tread wear indicators as part of their construction. These are little, raised bars along the grooves of your tires that mark the minimum permitted tread depth. If these indicators are worn, then it’s time to replace your tires – and soon.
Want to learn more? Please contact our Service Department at Key West Ford to book your next maintenance appointment. Our experts will ensure that all of your four tires are in great condition and we can even recommend and install replacement tires, should your car, truck or SUV require a new set.
(Posted on Oct 17, 2016 at 12:48PM by Michelle Bogle)
Buying a new or even preowned vehicle is an exciting time. It’s an unforgettable experience marked by the purr of your engine, that unforgettable new car smell and the rush that you feel as you take to the open road. It certainly is a thrilling time – one that you can preserve throughout your ownership experience by regularly maintaining your vehicle at our dealership.
Our Technicians are trained on Ford vehicles and receive ongoing education to keep up with the latest technology and parts improvements.
Only Ford and Motorcraft parts are tested on Ford vehicles in real driving conditions to meet the same safety standards as the original parts on your vehicle. Plus, they are backed by Ford and have competitive warranties, so you can enjoy worry-free driving.
At every visit, your car, truck or SUV will receive a thorough inspection using our Vehicle Report Card, so you can easily see how your vehicle is operating, what critical maintenance is required and what can wait for the future.
Keep that new car feeling alive by trusting the service experts at Key West Ford. To book your next maintenance appointment, please click here.
(Posted on Oct 12, 2016 at 07:20AM by Michelle Bogle)
A properly functioning battery is absolutely key for the safe and reliable operation of your car or truck. That’s why it’s so important to complete regular battery maintenance and inspections to ensure you are never left stranded.
Here are three tips to ensure better battery health for your Ford vehicle:
1.Inspect Your Battery
Over time, batteries can accumulate acid corrosion on the terminal, especially where the connection cables meet the battery. As such, it’s a good idea to inspect your battery regularly to look for signs of corrosion.
2.Clean Your Battery
If you do notice corrosion on your battery, our Ford Technicians can remove the build-up with a wire brush and battery cleaner. This will ensure that your connections remain effective, thus providing the longest battery life possible.
3.Test Your Battery
Age, extreme hot and cold temperatures will affect battery life – and, unfortunately, there’s no telling when your battery will fail unless you test it for cold cranking amperage. That’s why it’s always recommended to follow your Ford vehicle’s maintenance schedule, so our Technicians can inspect and test your battery to ensure proper function.
If your battery does fail or it’s time for a new one, our Technicians can also recommend a suitable replacement battery. At Key West Ford, we carry a range of Motorcraft batteries, which are priced right and offer our service customers a great warranty.
Stay charged up! To book your battery inspection, please contact our Service Department today.
(Posted on Oct 11, 2016 at 06:00AM by Michelle Bogle)
Ahhh, fall – it’s a beautiful time of year. It’s colourful, it’s vibrant and it has a lovely chill in the air. But, fall is also the gateway to winter and its harsher conditions. And, these harsher conditions can do a real number of your Ford vehicle’s suspension.
That’s why at Key West Ford, we always recommend that our Service customers have their shocks and struts inspected in the fall to identify any warning signs of replacement.
When your shocks or struts become worn down, your vehicle bounces up and down, which makes braking difficult. If your vehicle is taking longer than usual to stop, or if it is nose-diving when you do, it’s time to book an inspection to see which suspension parts need replacing.
2. Decreased Cornering Control
If you notice increased “body roll” when cornering, it could be a sign that your shocks or struts are damaged. “Body roll” can affect your ability to steer properly, so it’s advised that you have your vehicle's suspension system inspected if you notice this issue.
3. Rougher Ride
No passenger enjoys a rough car ride – especially an overly bouncy one. It can also affect your ability to safely control your vehicle as well. To see how your shocks and struts are functioning, we recommend the bounce test. If you push down firmly on the front or rear of your car and it moves up and down more than once or twice, this could be a sign that your suspension needs replacing.
4. Tire Wear
When struts or shocks are worn out, your tires will wear out faster too. If you notice rumbling or increased vibrations at higher speeds, look for “cupping” on your tires, which is a type of scalloped wear pattern. Cupping happens when your car bounces up and down, leaving indented scuff marks on the tires – a big red flag that your suspension needs repairing.
Worn shocks and struts can affect the way your wheels engage with the road, especially when roads are slick – and, we all know we have slick roads in the Lower Mainland. If your vehicle is sliding or hydroplaning frequently, get your suspension checked right away – especially before the fall/winter precipitation arrives!
If you are experiencing any of these five warning signs, it’s time to get your shocks and struts inspected. Don’t delay this any further – contact our Service Department at Key West Ford today in New Westminster, B.C. to book your appointment.
(Posted on Oct 5, 2016 at 05:37AM by Michelle Bogle)
Screeching, grinding, squeaking – if you are hearing these sounds on your Ford car, truck or SUV, you’ll want to bring your vehicle into Key West Ford’s Service Department for an inspection. These sounds are like an alarm system of sorts, notifying you that damage has likely occurred on your brakes.
If you aren’t hearing these noises, then that’s great! But, think back and ask yourself when was the last time you had your brakes inspected? You want to inspect them regularly so that rotor damage (the cause of any screeching, grinding or squeaking sounds) doesn’t become an issue. A good rule of thumb is to have your brakes inspected every time you have your oil changed.
During the inspection, your Technician will ensure that you have enough material remaining on your brake pads, which protect the rotors. As your brake pads wear, they get thinner – and, the fronts wear considerably faster than the rear brake pads since there is more load placed on the front when stopping.
If you do require replacement brake parts, we carry Genuine Ford and Motorcraft, which are designed especially for Ford vehicles. Our brake parts are also tested as part of the braking system to ensure they meet or exceed federal motor vehicle safety standards. Plus, we also test our parts in on-road conditions (and not in a lab) to ensure the best performance, accuracy and peace of mind.
To have your brakes inspected, call our Service Department today to book your next maintenance appointment.
(Posted on Sep 27, 2016 at 05:15PM by Michelle Bogle)
Fall is here and with its arrival means fewer daylight hours, rainy roads and poor visibility. As such, it’s wise to inspect all of your vehicle’s lighting systems to ensure that they are in proper working order. Not only will this help you see better, but it will also help your vehicle be more visible to other drivers as well.
Here are four lighting tips to help keep you safe:
1. Ensure that your headlights, tail lights and signal lights are kept clean. External dirt and debris can make it harder for other motorists to spot you.
2. Make sure that your headlights are properly aimed. Misaligned headlights can blind other drivers and reduce your ability to see the road.
3. When twilight hits, always turn your lights on. Failing to do so will decrease your visibility and make it tricky for motorists to see you.
4. If you notice that your lights are dim, blinking or non-functioning, replace them right away.
Most importantly, if you are having issues or require replacement bulbs for your Ford’s lighting systems, give our Service Department a call to book an appointment. We can quickly and efficiently swap out your worn bulbs with new ones, so you are back on the road in no time at all.
(Posted on Sep 27, 2016 at 04:54PM by Michelle Bogle)
With October just days away, it's time for our service customers at Key West Ford to give their vehicles some TLC before another busy season takes over.
After all, fall is a time for family, fun and gathering – and your car, truck or SUV needs to be in tip-top shape so that no pumpkin patch or apple orchard gets missed due to car troubles.
Here are 10 quick tips to give your Ford vehicle some extra attention in honour of Fall Car Care Month:
1.Check all fluids: engine oil, power steering, brake, transmission and antifreeze.
2.Check all hoses and belts for signs of excessive wear.
3.Check the battery and replace if necessary.
4.Check the braking system, including the linings, rotors and drums, for wear.
5.Check the exhaust system for leaks, damage and broken supports.
6.Check engine performance to ensure fuel economy and efficiency.
7.Check the HVAC system for proper function, especially the heat.
8.Check the steering and suspension system for wear and tear.
9.Check the tires for correct tire pressure and tread depth and replace if necessary.
10.Check all wipers and exterior lights for proper function and replace as needed.
Better yet, bring your vehicle to Key West Ford where our Ford-trained technicians will give your car, truck or SUV the treatment that it deserves. Not only will we inspect every component and system on your Ford, but we’ll also recommend any services that need your immediate attention to keep you safe on the roads this season.
(Posted on Sep 21, 2016 at 07:33AM by Michelle Bogle)
Fall is a fantastic time of year here in New Westminster, B.C. As the leaves start to change and a new season is ushered in, it’s also time for drivers to pay close attention to their tires – especially since our region is known to be rather rainy and wet.
For safe driving on slick roads, you need to ensure that you have ample tread remaining on your tires. Without a sufficient tread depth, your vehicle can’t properly grip the road. Under wet weather conditions, insufficient tread depth can also cause your car or truck to hydroplane, which can lead to a crash – something no one wants to experience!
And, while you are checking your tire tread depth, it’s also advisable to look for signs of wear. If you notice uneven wear, it could mean that your vehicle’s alignment is off – something that you should address right away to extend the lifespan of your tires. Uneven wear can also be a sign of improper tire pressure (either over inflation or under inflation), or from infrequent rotation, which should be done every 8,000 km or so.
If you notice that your tires’ “wear bars” are visible, then you are due for a replacement. Don’t delay this purchase because it is very unsafe to operate a vehicle with tires in this condition. If you are unsure of what brand, type of tire or size to buy for your vehicle, our Service Advisors at Key West Ford can recommend a range of options to suit your budget.
Be safe on the roads this fall! To book your fall tire inspection, please contact our Service Department today.
(Posted on Sep 12, 2016 at 06:04AM by Michelle Bogle)
As the days are slowly getting shorter and the mornings are more crisp than usual, it means that fall is just around the corner. And, with this time of year also comes the need for certain vehicle inspections, including your battery.
In fact, fall is a great time of year to inspect your battery in preparation for the upcoming winter season. Oftentimes, the heat of the summer can do a number on a battery, thus decreasing its effectiveness. If there are any signs of battery failure, the likelihood is that it will let you down at some time during the fall or winter, particularly if you have an older battery. It makes sense to test or replace your battery now to avoid the hassle of an unplanned failure down the road.
• History of charging or electrical system concerns
• Battery cables in poor condition
• Bulging or deformed battery container
• Loose battery terminals
• Leaking battery fluid
At Key West Ford, our Ford-trained Technicians will test your vehicle’s battery at every service and record the findings to ensure you won’t be left stranded. We’ll also perform a visual inspection of your battery and its connections to look for signs of wear. If you do require a replacement, we can recommend the best unit for your Ford car or truck.
Stay charged up this fall! Call our Service Department today to book your next maintenance appointment.
(Posted on Sep 8, 2016 at 12:46PM by Michelle Bogle)
When it comes to your Ford’s braking system, you don’t want to mess around. That’s why you should always leave your brake maintenance and repairs to our service experts at Key West Ford.
Our factory-trained Technicians use precise diagnostic equipment and premium Genuine Ford and Motorcraft brake parts to ensure that your brakes are responsive and ready to stop when you need them to.
Want to see what we mean? Watch this video to learn more about the importance of having your brakes serviced regularly and what our Technician's look for during an inspection:
When was the last time you had your brakes examined? For optimum safety, they should be inspected regularly.
Trust Our Ford Experts
To book your next maintenance appointment, contact our Service Department at Key West Ford in New Westminster, B.C. We will inspect key components and systems on your vehicle, including your brakes, to ensure your car or truck is performing at its best.