Fantastic deal and service on purchasing used vehicle
I was looking for good quality used car for my daughter who is attending University. Found car that she liked in excellent condition at Key West Ford dealership in New Westminster. Received fantastic deal from Jag who followed through with a minor servicing item before delivery. Jag was courteous to our family and pleasure to deal with. We appreciated keeping us apprised of detail and items through follow up.
Great and friendly dealership of which I would strongly recommend to anyone looking for a car to purchase.
Was a nice day a good deal and will go back in the near for another good deal!
Had a nice follow up and much liked.
Murray and Judy foley
Helpful and Courteous
Informative and helpful, no hassle with being able to test drive various vehicles and get a feel for differences, etc. Accommodating to help make sure we got everything we were looking for in a vehicle
I couldn't be happier with my experience at Key West. Ivan and Allan answered all my questions and were an absolute pleasure to deal with. Love my new truck and the great service I received.
Awesome team of people...!!
Every single person of this dealership is so outstanding in his work.
Thanks jag for getting me my dream car...!!#Mustang 2018
Fastest dealing ever!!!:)
I just purchased a new truck from Key West. Robert Vanoverschot and Ivan Matulik actually made the process a pleasure. They listened to what I wanted, showed me some options across various price points, and then worked to get the perfect vehicle for me. No pressure, no up-sale, honest and I walked out knowing I got a good deal.
Nothing less than awesome!
Allan helped me out so much and went way out of his way to make sure that by the time I got to the dealership everything was ready to go after choosing my car, I couldn't be happier with the service and the product! Thank you so much for everything I'll be recommending you to everyone I know trying to get into a vehicle!
Allan helped us with getting the Ecosport and both my wife and I had a great experience with Allan he is easy to talk to and helpful.
first car buy
helpful and understanding, willing to do what it takes to get you out the door happy.
Made our offer work, insurance guy was harder to talk with but overall experience was very good
(Posted on May 31, 2018 at 08:07AM by Michelle Bogle)
Windshield wiper blades are an often-forgotten maintenance item on vehicles, yet they are a key safety feature designed to help you see better while driving. In order to effectively clean your windshield of water, ice, dirt, bugs and other debris, your wipers need to be inspected regularly to ensure proper operation.
As a general rule of thumb, it is recommended that you inspect your wiper blades each time you fill up on gas and replace them every six months, but certain conditions and extreme weather can shorten that timeframe. Regardless, it’s a quick and easy service item that’s inexpensive to complete – one that we can handle for you at our Service Department at Key West Ford.
In the event that you experience one or more of the above situations, you’ll want to book a service appointment at our dealership for a wiper blade replacement. Our advisors can recommend the right part for your Ford vehicle and get you back on the road safely and efficiently with better visibility.
(Posted on May 31, 2018 at 08:01AM by Michelle Bogle)
It’s that time of year – the trees are budding, the dandelions are blooming, and your allergies are out of control. There is little reprieve from the pollen and your itchy eyes and running nose are proof. Usually, the inside of your vehicle will bring relief, but if you find that you are still suffering, it might be time to have your cabin air filter inspected and/or replaced.
The job of your Ford’s cabin air filter is simple: to help keep the air in the passenger compartment of your vehicle clean from dust, pollen, smoke, and other pollutants entering the HVAC system. However, if it is clogged or due for replacement, the filter will become ineffective and eventually interfere with air flow to the ventilation system.
(Posted on May 24, 2018 at 06:29AM by Michelle Bogle)
After the harsh winter we had, it’s no wonder that our city streets are riddled with potholes. It makes getting from point A to B a much rougher ride, not to mention the increased wear on your Ford’s alignment. Come springtime, most vehicles can benefit from an alignment and it’s a quick and easy service to complete.
If you’re unsure of whether or not your Ford is out of alignment, these three warning signs might help you diagnose a problem:
Irregular tire wear: One of the biggest indicators of poor alignment is uneven tire wear. Look for cupping, scalloping or feathering on the inner and outer edges of the rubber.
Off-centred steering: An easy way to test this is to drive on a level surface and see whether the steering wheel returns to centre after each turn. You also want the steering wheel to sit as level as possible and not crooked.
Vehicle pull: This is most noticeable while driving on a flat surface. If your steering wheel is centred, but you find the vehicle drifting to the left or right, your Ford needs an alignment adjustment.
Improper alignment not only alters your vehicle’s driveability, but it can wear out your tires much faster and it hinders your safety on the roads. To get your vehicle in shape before the summer, contact our Service Department at Key West Ford in New Westminster, B.C. for an alignment inspection.
(Posted on May 24, 2018 at 06:22AM by Michelle Bogle)
Victoria Day has come and gone, which can only mean one thing – the unofficial start of summer has begun across the Lower Mainland! Families are finalizing their camping trips and friends are booking time off to enjoy some fun together by the lake. But, with all this planning, there’s an important step to remember – ensuring your Ford is road trip ready for the upcoming summer.
Before you set out on your adventures, you’ll want to book an appointment at our Service Department for a full vehicle inspection. Our team of factory-trained Technicians will give your Ford the royal treatment by ensuring that all systems and components are functioning as they should. This includes your engine, brakes, batteries, HVAC system, tires, filters, fluids, and more. The goal is to make sure that your Ford car or truck is running at optimum performance, so you remain safe on the roads while driving as efficiently as possible.
Remember – you don’t want to leave your Ford’s maintenance to just anyone. Trust our experts! We have the knowledge, know-how and right parts to fix it right the first time. To learn more about Ford preventative maintenance or to book your vehicle inspection, contact our Service Department today.
(Posted on Apr 30, 2018 at 04:31PM by Michelle Bogle)
Across the Lower Mainland, drivers are celebrating the rebirth of spring – the snow has melted and the promise of warmer days on the open road are here. But nothing is more of a buzz-kill than a dead battery. Instead of a trip to the coast, you’ll be paying a visit to our Service Department.
And this is a common problem that occurs for some drivers in the spring since the harsh conditions of winter take a toll on vehicle power cells. In the colder months, your battery works harder to generate critical systems and components. Come springtime, faulty batteries will often give-up-the-ghost after being in a weakened state for so long.
Here are some warning signs to pay attention to:
• Hard starting, slow cranking
• History of charging or electrical system concerns
Don’t get left stranded this spring; have your battery inspected before it can fail. At Key West Ford, our factory-trained Technicians will perform a visual inspection of your battery and its connections to look for signs of wear. If you do require a replacement, we can recommend the right part for your vehicle.
(Posted on Apr 30, 2018 at 03:45PM by Michelle Bogle)
As you pull up to the gas station, you feel that sinking feeling in your stomach. You’ve been driving on fumes all afternoon and you know you have no choice but to fill up your tank – yet again. Fuel costs keep rising, along with everything else in your budget. But you rely on your vehicle to get to work, to take your kids to their activities and to run errands. Giving it up isn’t an option. There must be another way?!
There is – and that’s regular vehicle maintenance.
Properly maintaining your Ford will not only help you boost your car’s fuel economy, but it can even reduce long-term servicing costs by helping to mitigate expensive repairs. In fact, the U.S. Department of Energy recently compiled vehicle data to see just how much drivers can improve their fuel efficiency – and the numbers are staggering.
According to their research, regular maintenance can reduce your overall fuel consumption by:
Up to 40% by fixing a serious maintenance problem, such as a faulty oxygen sensor.
Up to 4% by repairing an out-of-tune vehicle or one that has failed an emissions test.
Up to 3% by keeping your tires properly inflated.
Up to 1-2% by using your manufacturer’s recommended oil.
Best of all, these maintenance items are easy to keep up with but boast big rewards in the long run by saving you money at the pumps and ensuring better vehicle performance. The environment will also thank you for minimizing any harmful emissions.
To learn about fuel saving maintenance and how it can boost your Ford’s efficiency, contact our Service Department in New Westminster, B.C. to speak with an advisor.
(Posted on Apr 29, 2018 at 05:19PM by Michelle Bogle)
All winter long, your Ford’s air conditioning has sat idle in favour for the warmth and comfort of your heating system. But, with the arrival of spring, the temperatures are starting to climb and you might find yourself reaching for that cool blue dial very soon. You better hope that your air conditioning is ready to kick into gear for you – otherwise, it’s going to be a very sweaty summer for you and your crew.
Rather than wait for the 30-degree heat, consider testing your Ford’s cooling system now so you aren’t left in a puddle. Here’s what you can do in your own driveway:
•Simply press the A/C button and see what happens. In the ideal situation, you will feel cold air flowing from the vents.
•Adjust the dial to different settings to see if the air flow increases or decreases accordingly.
If you feel warm air coming from the vents, hear loud noises, smell odd odours or are unable to control the intensity of the flow, it could mean that your air conditioning system is in need of a repair. The best way to diagnose the issue is by bringing it to our Service Department for an inspection.
Our Technicians will look for leaks or compressor and condenser malfunctions to find the root cause of the problem. From there, we’ll replace or repair any failing components, so you can get back to enjoying life on the road in comfort.
To book your spring A/C inspection, contact us at Key West Ford in New Westminster, B.C.
(Posted on Apr 18, 2018 at 05:49PM by Michelle Bogle)
The brake pads on your Ford are vital to your vehicle’s braking system because they are the component responsible for your ability to stop.
Often made of metal and carbon fibre, the brake pads are housed in the callipers. When the brake pedal is engaged, the callipers put pressure on the pads, which then press up against the brake rotors. As time goes on, the wear and tear of the friction from the rotors requires that the pads be replaced.
The distance between replacements will depend on the type of vehicle you drive and its usual operating conditions – your Ford Owner’s Guide will stipulate a service interval. However, there are certain warning signs that can alert you to an issue. They include:
1.Loud grinding or screeching when stopping
2.The brake pedal depresses lower than usual
3.Vibration when stopping
4.Excessive brake dust on the wheels of the vehicle
If you do notice these warning signs, it’s important that you bring your Ford into our Service Department for a full brake inspection and repair. If left untreated, your safety and those around you will be compromised, which is never advisable.
Should your braking system require new pads, our Service Advisors and Technicians can recommend a quality set built especially for your Ford for the best performance, fit and durability.
To learn more, contact our team at Key West Ford in New Westminster, B.C. today.
(Posted on Apr 18, 2018 at 05:41PM by Michelle Bogle)
When it comes to spotting a maintenance issue with your Ford, you may think that you only rely on your hearing and sight to detect a problem. But, did you know that your keen sense of smell can be helpful too? Just like around the house, an abnormal aroma can signify that something is not okay – and your car is the same.
Here are some scents to be familiar with and what they might mean for your vehicle:
Burning oil: Usually thick and heavy in nature, and often accompanied with smoke.
Antifreeze or coolant leak: A sweet odour usually paired with steam from under the hood.
Electrical short: A pungent odour, similar to the smell of burnt toast.
Emission failure: A continuous sulfur or rotten egg smell.
Overheated brakes or clutch: Usually resembles the smell of burning rubber.
Overheating: A hot, metallic aroma that is usually accompanied by a sweet odour of antifreeze or coolant.
If you find yourself in a situation where you detect one or more of these smells, bring your Ford into our Service Department to have the problem diagnosed. These scents can be the signal of a larger issue and may compromise your safety on the road if not addressed.
Remember: When talking to your Technician, it’s helpful to share what type of smell you recognized and any other relevant information to make the diagnostic process go quicker and easier.
To learn more, contact our team at Key West Ford in New Westminster, B.C. to speak with an advisor.
(Posted on Apr 16, 2018 at 05:59PM by Michelle Bogle)
There is something magical about springtime in the Lower Mainland – maybe it’s the warmer temperatures or the flora and fauna waking up from their winter slumber? After being cooped up inside, it feels good to get outside, enjoy the fresh air and be active again. You might even have the itch to give your vehicle some TLC.
If so, grab your bucket and chamois and follow these spring cleaning tip for your Ford:
1. Use dedicated car care products for your vehicle, so you don’t damage the surfaces on your Ford. Common household products can be too harsh and can harm paint finishes.
2. Using a car-washing mitt, give the exterior of your vehicle a good scrub, followed by a chamois for drying, and an overall wax.
4. Use an auto glass cleaner to polish the interior and exterior windows and mirrors throughout your vehicle. Stay away from ammonia-based products, as they can dry out the materials used in the cabin.
5. Give your carpets a deep cleaning with a vacuum. If stains or grime have settled into the fibres, use a soft-bristled brush and auto carpet cleaner to make them look new again.
6. Treat leather upholstery using the right cleaner and conditioners or a mild fabric cleaner to spot-treat cloth upholstery.
7. Wipe down all surfaces throughout the vehicle, such as the dash, door handles, steering wheel and shifter, using the appropriate car care cleaners.
In one afternoon, you can restore your ride with some elbow grease, the right tools and a bit of know-how. To learn more about springtime maintenance for your Ford, contact our dealership in New Westminster, B.C. to speak with a Service Advisor.