301 Stewardson Way, New Westminster, BC V3M 2A5
Sales: 1 (866) 579-1111 Service: 1 (888) 229-1188 Parts: (604) 520-3047
Ghosts, goblins and black cats are going to flood the streets. Mayhem and mischief are guaranteed, and every neighborhood is going to share in the spooky fun.
Make sure that your car is up to the challenge of October 31st. Get The Works.
Subject: Choose The Key West Ford Service Team For All Maintenance Concerns
(Posted on Aug 26, 2013 at 06:19AM by Lee Byard)
You love your Ford. It offers the rare combination of style, precision and speed. It’s as dependable as it is fierce, and you want nothing more than to race down the open road.
All of that racing will come to an end, however, if you fail to properly maintain your car.
It’s essential, therefore, to visit Key West Ford. We offer comprehensive services to every driver, inspecting engines, treads, pads and more. Our certified technicians follow a strict 83 point regimen. This ensures that any potential concerns are found immediately, rather than when you’re stranded on a highway.
The summer is coming to an end - but you’re not quite ready to let the season fade. Instead you want one final trip, driving across the country in a salute to fast speeds and fun. The only things you need are a map, your Ford... and a full-service performance check.
Key West Ford admires your need to explore. We simply recommend visiting us before you go. Ask for The Works.
This comprehensive program utilizes an 83 point inspection, analyzing everything from belt qualities to fluid levels. We carefully examine your car, making the necessary adjustments and helping to increase performance. The Works maximizes your engine capabilities and fuel economy - which makes every trip easier.
Subject: Bi-Annual Battery Checkups Recommended For Ford Drivers
(Posted on May 30, 2013 at 06:46AM by Lee Byard)
A Ford vehicle is known for reliable mechanics. Even the most carefully crafted engine, however, will fail in the wake of a poorly maintained battery.
A battery is not glamorous. Few drivers spare it a thought, choosing instead to focus their attentions on finding the best deals on used autos. They scour automall Ford lots for cars that are as powerful as they are stylish.
True power demands a properly working battery, however, and that is only achieved through bi-annual checks.
Visit a reputable dealership, like Key West Ford or Brown Bros Ford, that can service cars regularly. Have the battery tested, noting voltage, cable conditions and more. Look for potential water damage, such as lime build-up or mineral deposits. Make sure there are no signs of corrosion along the terminals or ends. Be certain to examine the regulator and alternator as well to ensure total operating capacity.
The average battery spans five years of consistent driving. Without maintenance, however, that time is drastically reduced, forcing individuals to suffer from stalled engines and costly repairs. Even signature Ford vehicles, like the Fusion or the Transit Connect, will falter.
Bi-annual checks are vital, therefore. Contact Key West Ford to learn more about service options.
The weather begins to shift, all traces of heat stolen, all hours a little darker. Winter will soon arrive... and with it comes the promise of snow on the roads.
This is for certain, no cause for concern. You’ve endured this process so many times and you’ve learned how to prepare: your brakes have been properly rotated; the oil has been changed; the engine has been flushed to ensure precision. No black ice will be your undoing--not when you’ve already had your all-season tires calibrated for your Ford. They’ll get you through this.Except... they might not.
Winter weather takes a toll on more than your patience. It instead demands much from your car, and all-season tires may not be up to the challenges of ice, sleet and snow.
Winter Tires: Understanding the Need
All-season tires are a common choice for Ford trucks and cars. They’re not always the right choice, however. As the weather changes, you need complete protection--and winter tires provide that.
As the name implies, winter tires are designed for the season. They boast innovative treads, as well as resilient materials, that allow them to perform even in the wake of extreme temperatures. They are intended purely for the winter.
All-season tires, however, aren’t.
The All-Season Difference
An all-season tire seems like an easy decision for drivers. This option promises convenience: its grip is reliable; its treading is long-lasting. This spares individuals the annoyance of constant maintenance (as well as the need to visit automotive repair shops for realignments).
The great advantage of all-season tires is their flexibility. It’s also, however, their great flaw.
These tires are too accommodating. They lack the specific requirements needed for certain temperatures and environments. They are instead completely and utterly... standard. And, as the climate changes, their abilities weaken--often to the point of causing skidding, sliding and collisions. This makes them a danger and not a solution.
Winter Tires: Essential
Choosing winter tires is necessary for all Ford vehicles. Visit a body shop and have all-season options replaced as soon as the weather begins to change. This is the only way to combat snow properly.
Protect yourself and your Key West Ford car.
Subject: Driving the Right Way: Wheel Alignment for Ford Vehicles
(Posted on Jan 29, 2013 at 04:11PM by Lee Byard)
Sleek lines and effortless curves: your Ford car is a tribute to style. The chrome shimmers; the body shines. Every mile seems somehow better as you drive.
Every mile will soon seem dangerous, however, if your wheels are not aligned.Understanding Wheel Alignment
It’s all too easy to overlook wheels. They are, after all, unimpressive when compared to the rest of a Ford car. Their necessity, however, can’t be denied--and all drivers must make sure they are properly aligned at all times.
Simply explained, wheel alignment is when all four tires are evenly calibrated. The chassis follows manufacturer specifications and the wheels all spin in the same direction.
The Importance of Alignment
Alignment is not a glamorous process. Drivers often ignore it, assuming that maintenance isn’t needed. Wheels, after all, should remain in tact. They lack the fickleness of brakes or filters, and they don’t demand constant supervision like engines or oil.
The truth, however, is that tires often shift--whether from faulty casters, rolling cambers or other countless causes. A simple burst of friction may undo a car’s alignment, and the result is enough to send any vehicle to the body shop.
It may also be enough to cause a collision. Vehicles suffering from improper alignment can experience:
Uneven tire wear
Sudden pulls to the left or right
Loss of traction
This puts both drivers and passengers at risk, and it must be avoided.
Scheduling an Alignment
All wheels must be carefully calibrated. Knowing when to have this done, however, can prove challenging.
Most Ford models require servicing after 6000 miles of daily driving. Should a collision occur, however, they must be checked immediately.
Have this process performed in a body shop. It is recommended that drivers also take advantage of full service check-ups at this time to ensure total safety.
Choose a Key West Ford vehicle; maintain the wheels; reap the rewards.
Subject: Maintaining Ford Vehicles: The Need for Proper Care
(Posted on Jan 29, 2013 at 03:56PM by Lee Byard)
Your car is without flaw. The engine will forever work; the tires will remain steady in their treads; and every mechanical element will stay precise, sparing you the worries of high bills and automotive shop repairs.
This is a common dream. It never, however, becomes a reality.Every vehicle (even Ford options) is a victim of time, with its components weakening with use and years.
Extending the life of a car--and eliminating worries of costly body shop repairs--is possible, though. You simply must follow a maintenance schedule.
Exceptional performance demands exceptional care: this is the cornerstone of Ford car maintenance and a manufacturer schedule helps to make that maintenance less confusing.
Every element--from filters to rotors, cooling systems to ignition switches--requires constant, and thorough, support. Knowing when and how to apply that support can prove problematic, however. Many drivers lack a mechanic’s perspective, are unable to determine when their vehicles need more than gasoline.
A manufacturer schedule seeks to simplify the process. It details the requirements of every model, highlighting every change, replacement and rotation. This streamlines maintenance for the novice and offers step-by-step instructions.
Following the Schedule: The Importance of Care
Your car is more than a collection of pipes and valves. It’s instead a necessity. Losing it to a sputter of spark plugs, therefore, is unacceptable.
This is why following a maintenance schedule is important: you must routinely check, adjust and fix your vehicle. This is the only way to avoid sudden failure.
The Maintenance List: Common Fixes
Each Ford manufacturer schedule is unique, determined by a car’s model, make and trim. There are certain similarities to find, however, and many of these can be accomplished at home:
Oil Change: An oil change is recommended for every 3000 miles.
Air Filter Replacement: An air filter should be replaced after 20,000 miles.
Tire Rotation: Each tire should be rotated to encourage even treading. This should be done every 5000 miles for vehicles that are driven daily.
Brake Pads: Brake pads should never be less than 1/8 of an inch thick. They should be checked once a month for measuring.
Engine Flush: An engine flush is a removal of excess fluids. It is recommended for every 35,000 miles.
Utilizing these strategies helps to keep every Ford vehicle running as it’s meant to. Choose the perfect Key West Ford option and then give it the care it deserves.
Enter for a Chance to Win a Ford Winter Safety Package!
Although fall has just arrived, winter is not far off. There's nothing worse than getting stuck in the snow, wheels a spinnin'. This year, you can stay ahead of the game by entering to win a personalized winter safety package from Ford. Valued at $1,800 this safety package includes brand name wheels, rims, and tire pressure monitoring sensors designed by Ford, for your Ford. Whether you're planning a skiing trip to Whistler or visiting family in the Okanagan, you don't want to be caught unprepared. This is the contest of the season!
Click here to fill out an entry form for this season's contest and you could be the lucky winner of an all inclusive winter safety package.
This contest is only open to Ford and Lincoln owners. Contest ends December 15, 2012.
Subject: 6.7L Diesel Check Engine light NOx recall
(Posted on Apr 16, 2012 at 12:40PM by Key West Ford Service)
ï Copyright 2012 Ford Motor Company
Ford Motor Company of Canada, Limited Ford du Canada Limitée The Canadian Road P.O. Box 2000 Oakville, Ontario L6J 5E4
Copyright 2012 Ford Motor Company
Ford Motor Company of Canada, Limited
Ford du Canada Limitée
The Canadian Road
P.O. Box 2000
XXXXXXXXXXXXXXXXX C 12B35
J. SAMPLE MAIL DATE
123 MAIN STREET
ANYCITY, ON A1A 1A1
At Ford Motor Company of Canada, Limited (Ford) it has been our goal for more than 100 years to
provide customers with high-quality, dependable products. In order to maintain these standards,
Ford is providing a no charge Customer Satisfaction Program (Program Number 12B35) for your
vehicle, with the Vehicle Identification Number shown above.
What is the issue?
On your vehicle, it may be possible for the primary and/or secondary cooling system radiators
to develop a leak. A leak from either radiator may result in coolant on the ground and a
possible coolant odour. In addition, if a leak develops and vehicle use continues over time,
sufficient coolant could be lost which may result in other symptoms including:
ï· High coolant temperature that can cause the engine to automatically enter a reduced
power mode to protect the engine from damage.
ï· High engine oil temperature that can cause the Malfunction Indicator Light (MIL) to
ï· High transmission fluid temperature that will be indicated on the transmission
What will Ford and your dealer do?
In the interest of customer satisfaction, Ford has authorized your dealer to inspect, and if
necessary, replace your radiator(s) free of charge (parts and labour) under the terms of this
This Customer Satisfaction Program will be in effect until April 30, 2013 regardless of distance
travelled. Coverage is automatically transferred to subsequent owners.
The time needed for this repair is less than one-half day. However, due to service scheduling
requirements, your dealer may need your vehicle for a longer period of time. In addition, your
vehicle will require an inspection to determine if parts need to be ordered.
Please call your dealer without delay and request a service date for Customer Satisfaction Program
12B35. Provide the dealer with the Vehicle Identification Number (VIN) of your vehicle. The VIN is
printed near your name at the beginning of this letter.
If you do not already have a servicing dealer, you can access http://www.ford.ca for dealer
addresses, maps, and driving instructions.
ï Copyright 2012 Ford Motor Company
Ford wants you to have this service action completed on your vehicle. The vehicle owner is
responsible for making arrangements to have the work completed. Ford Motor Company can deny
coverage for any vehicle damage that may result from the failure to have this service action
performed on a timely basis. Therefore, please have this service action performed as soon as
What if you no longer own this vehicle?
You received this notice because our records indicate that you are the current owner. If you no
longer own this vehicle, and have an address for the current owner, please forward this letter to the
new owner. If you have leased this vehicle to another person or organization, please immediately
notify the lessee of this program.
Can we Assist you further?
If you require any further assistance, write to the Ford "Customer Relationship Centre" at the
address in the letterhead of this letter and be sure to include your vehicle identification number which
is shown at the beginning of this letter. If you prefer, call 1-888-222-7814. Please have your
vehicle's identification number ready for our representative when you call.
We are taking this action as part of our ongoing efforts to maintain owner confidence in our
products. We hope this program confirms our commitment to your satisfaction with your Ford-built
Yours very truly,
FORD MOTOR COMPANY OF CANADA, Limited